Lift Truck Service Technician

The Raymond CorporationJeffersontown, KY
3d$26 - $32Onsite

About The Position

Are you a hands-on problem solver who enjoys diagnosing and fixing equipment? Whether your background is in automotive, heavy equipment, aviation, or another technical trade, your skills are highly valued here. As a Field Service Technician, you’ll be part of a local service team made up of fellow technicians and a Team Leader who support each other daily. While you’ll travel to customer sites and work independently on service calls, you’ll never be on your own—you’ll have a team behind you to collaborate with, share knowledge, and help solve problems. This role is ideal for someone who enjoys a mix of independent field work and being part of a tight-knit, team-oriented environment.

Requirements

  • High school diploma or equivalent
  • 1–3 years of relevant mechanical or technical experience preferred
  • Strong mechanical aptitude
  • Basic knowledge of mechanical, electrical, and hydraulic systems
  • Ability to read and interpret diagrams and schematics
  • Strong customer service and communication skills
  • Valid driver’s license with a clean driving record

Responsibilities

  • Diagnose and repair mechanical, electrical, and hydraulic issues on lift trucks
  • Travel to customer sites within your assigned territory
  • Perform preventive and scheduled maintenance
  • Accurately document all service work performed
  • Test equipment to ensure safe and proper operation
  • Collaborate with your Team Leader and fellow technicians to solve complex issues
  • Communicate with dispatch, parts, and sales teams to meet customer needs
  • Plan and manage daily service calls efficiently
  • Maintain a clean, organized service van and manage tools and parts inventory
  • Provide professional, customer-focused service at all times
  • Safely operate a company-provided service vehicle

Benefits

  • Competitive hourly pay with overtime opportunities
  • 3 weeks of paid time off (120 hours) starting your first year
  • 8 paid holidays each year
  • Medical, dental, and vision insurance with multiple plan options
  • Company-paid basic life insurance and short-term disability
  • 401(k) with company match
  • Health Savings Account (HSA) with annual company contributions
  • Flexible Spending Accounts (medical and dependent care)
  • Paid parental and maternity leave
  • Employee Assistance Program and supplemental benefits options
  • Referral bonus program
  • Employee discount program
  • Paid technical training and career development opportunities
  • Company-provided service vehicle (fuel, maintenance, and insurance included)
  • Company-provided uniforms
  • Annual $200 boot allowance
  • Hand tool insurance at replacement cost
  • Tool loan program up to $1,000 after 90 days
  • Eligibility to participate in the Technician Bonus Program after 6 months of employment, providing additional earning opportunities based on performance and team results

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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