Lift Operations Supervisor - Homewood
About The Position
Lift Operations Supervisors are responsible for overseeing the day-to-day operation of Lift Operations and the Operators. Supervisors will consistently move between chairlift terminals to ensure proper setup each morning, ensure breaks and lunch breaks are conducted on time as well as verifying that operations are running smoothly and consistently. Duties and Responsibilities Include the following but not limited to: Promotes and exemplifies the Homewood culture of exceptional guest service, teamwork, innovation, and fun! Works well independently and with others. Without hesitation, will “pitch in” whenever and wherever assistance is needed. Conducts and shows a high level of professionalism. Values our safety culture, our community, and maintaining a healthy, sustainable environment. Ensures that guests and employees have a fun, safe, and memorable experience. Asks questions, shares concerns, or gives ideas on innovation and efficiencies that improve both the guests’ and employees’ experience. Ensures chairlift loading and unloading areas are free of debris, smooth, and ready for guest/employee loading and unloading Sets up proper mazes and signage depending on the demand for the day Engaged and focused to safely load/unload passengers in chairlift carriers Extra assistance may be needed for children or those who ask for it Snow removal as required.
Requirements
- 18 years of age or older
- Must be able to work in the United States.
- Have excellent communication, analytical, and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining a high level of accuracy and courtesy.
- Must maintain a well-groomed and professional appearance.
- Literate and fluent in English.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence and give clear directions
- Ability to communicate with guests confidently and assertively to ensure their safety
- Ability to apply common sense understanding to realize when something could go wrong
- Do your best to prevent it before it does
- Responsible for fellow operator/employee safety and preventing injury Through supervision and proper training
- Responsible for guest safety and preventing injury
- Must be a proven Lead Lift Operator with a minimum of 1 year experience
- Regularly required to stand and walk; talk and hear
- Specific vision abilities required by this job include close vision, distant vision, color and peripheral vision, depth perception, and ability to adjust focus.
- Ability to lift/move 50+ lbs.
- Frequently exposed to wet and/or humid conditions; extreme cold; windy conditions
- Noise level in the work environment is usually loud.
- Frequently exposed to moving mechanical parts.
- Comfortable in small work area environment.
Nice To Haves
- Intermediate skiing or snowboarding ability is desirable.
- Additional language(s) desirable but not required
Responsibilities
- Promotes and exemplifies the Homewood culture of exceptional guest service, teamwork, innovation, and fun!
- Works well independently and with others.
- Without hesitation, will “pitch in” whenever and wherever assistance is needed.
- Conducts and shows a high level of professionalism.
- Values our safety culture, our community, and maintaining a healthy, sustainable environment.
- Ensures that guests and employees have a fun, safe, and memorable experience.
- Asks questions, shares concerns, or gives ideas on innovation and efficiencies that improve both the guests’ and employees’ experience.
- Ensures chairlift loading and unloading areas are free of debris, smooth, and ready for guest/employee loading and unloading
- Sets up proper mazes and signage depending on the demand for the day
- Engaged and focused to safely load/unload passengers in chairlift carriers
- Extra assistance may be needed for children or those who ask for it
- Snow removal as required.
Benefits
- Homewood Season Pass for each employee.
- Homewood Season Pass for employee’s spouse and dependents.
- Buddy Tickets - Up to 6 non-peak daily lift tickets at 50% of the day’s rate
- Group Ski/Snowboard Lessons when available
- Access to ski/snowboard rentals (demos at a discount) for recreational use on the mountain when available and not-on duty.
- 50% discount at Food & Beverage locations at Homewood
- Discount at Homewood Mountain Resort operated retail stores starting at 25%
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
