Lift Attendant Supervisor

Snowshoe Mountain Resort • Snowshoe, WV

295d • $17

About The Position

As a Lift Attendant Supervisor, you'll be at the heart of our mountain operations, assisting skiers and riders, ensuring a smooth and enjoyable experience for all. We're looking for enthusiastic, friendly individuals who love the outdoors and have a passion for exceptional guest service. This is a Flex position for 9-11 months per year; you can use your off months to travel or visit friends and family!

Requirements

• High School Diploma or GED.
• 2 years' experience with lift operations or 2 years experience in a supervisory role.
• Must have some computer knowledge.
• Skiing or Snowboarding ability.

Responsibilities

• Train employees on proper techniques for loading/unloading lifts, and ensure proper use of lift controls and safety equipment.
• Conduct safety training sessions and ensure lifts operate safely under varying weather conditions.
• Assist guests with aerial lifts, conveyor lifts, tow ropes, and surface lifts.
• Guide guests through loading/unloading areas, including handling swinging chairs, and address any concerns.
• Ensure proper signage is in place, ramps are smooth and ice-free, and machinery is operating correctly.
• Monitor weather conditions and shut down operations during severe weather.
• Ensure staff adhere to uniform requirements, assist with staffing, and resolve conflicts.
• Produce weekly schedules, manage absenteeism, and oversee lift ticket checks for validity.
• Check inventory, verify supply deliveries, and ensure proper lift logs and incident forms are completed.
• Assist other departments with lift operations and conduct staff meetings.
• Keep up-to-date on industry standards and ANSI-B77 code changes.
• Have a valid Driver's license and ability to pass the Snowshoe Driving Program.

Benefits

• Affordable on-mountain employee housing available for rent.
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18.
• Discounted Friends and Family Lift Ticket Vouchers.
• 30% off Snowshoe food & beverage locations (excludes alcohol).
• 30% off soft goods like clothes.
• 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED