Lifestyle Manager,

FirstService • Dallas, TX

156d • $75,000 - $85,000

About The Position

The Lifestyle Manager is responsible for developing and implementing fun-filled, lifestyle enriching programs at designated on-site communities designed to contribute to whole-person wellness through social and community involvement, participatory and spectator events, creative and educational coursework, lecture series, travel clubs, book reviews, fitness classes, etc. This individual will build and foster professional relationships with residents and custom-design programs to encourage resident participation. The Lifestyle Manager will support the on-site management office with a variety of administrative initiatives.

Requirements

• High School Diploma or equivalency required.
• Minimum 5 years' experience in program development including assessing, designing and implementing vocational, emotional, social, physical, and intellectual programs.
• Excellent communication skills, including verbal, written and platform speaking.
• Ability to interact and build relationships with adults of all ages.
• Strong working knowledge of customer service principles and practices.
• Must possess strong organization skills with the ability to effectively manage multiple and competing priorities.
• Must be able to work independently with minimal supervision.
• Solid time management skills required.
• Computer literacy: Working knowledge of Microsoft Office applications required.
• Working knowledge of how to operate Constant Contact, SquareSpace and Canva.

Nice To Haves

• Background in recreation, and/or social event planning or adjacent industry.
• Customer relationship-development and client retention experience.

Responsibilities

• Manage community center. Create and update community center policies and procedures.
• Work with and respond to both resident and developer goals as they relate to the community center and community involvement/engagement.
• Plan, promote and participate in annual calendar of activities, classes, clubs and ongoing programs that meet the interests of community members at varying ages with varying ability levels and stimulate and improve quality of life.
• Grow, manage and produce communication opportunities to homeowners through the use of the website, social media, newsletter etc.
• Oversee and schedule all rentals for the recreational facilities and collect forms, deposits, fees, insurance requirements, etc.
• Manage annual activities budget. Review, explain and account for variances.
• Maintain accurate records of expenditure for each event and submit all receipts in a timely and organized manner according to Company procedures.
• Work with appropriate committee(s) and volunteers to manage the set up and tear down of all events.
• Insure work site and event safety.
• Develop and maintain an effective ongoing homeowner relations plan, implements initiatives, and manages relationships to ensure a high level of service.
• Respond to phone calls and correspondence within 24 hours.
• Negotiate and contract with caterers, DJ's, caterers, porter services, etc.
• Build partnerships with local businesses and organizations to provide opportunities to engage in various community service projects and activities.
• Design, build and execute sponsorship program for local businesses to sponsor lifestyle events and initiatives.
• Create invitations, announcements, and postings to market community programs and promote participation.
• Recruit and organize resident volunteers, committee members and club members.
• Recognize committee members and volunteers and show appreciation formally and informally.
• Serve as a local information resource and reference for homeowners.
• Attend committee, staff and other meetings as required.
• Work flexible hours including some nights, weekends and holidays.

Benefits

• Choice of multiple medical plans
• Dental insurance
• Vision insurance
• Time off benefits
• Paid holidays
• 401k with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees