Lifestyle Enrichment Coordinator and Transportation Supervisor

Lutheran Senior Services•Ballwin, MO

3d•$21 - $33

About The Position

Introduction: At EverTrue, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest. In this work environment, all team members are part of a community and appreciated by the people they work with – residents and coworkers – every day. Summary: Responsible for scheduling transportation for residents (vehicles and chauffeurs), coordinating maintenance and licensing for community vehicles, driving the community vans and buses (including vehicles transporting 16+ passengers), and assisting in managing social activities for the residents in and out of the community; Upholds the EverTrue mission of “Older Adults Living Life to the Fullest”, core values and code of conduct with a high degree of confidentiality and integrity. Essential Duties and Responsibilities: Schedules transportation for both the vehicles and all other chauffeurs for events, activities, joy rides, appointments, a la carte services, etc. for all levels of care within the community; Coordinates transportation with other staff outside of the Transportation department as needed Assists in the development, review, interpretation and implementation of departmental policies and procedures Evaluates and determines department staffing needs, recruits, interviews and selects potential employees, and work schedules Supervises staff including delegating authority, directing, counseling, coaching and evaluating their performance to provide exceptional service to residents and coworkers Assists in training and acclimating new employees and provides feedback on the standards of performance and work practices in the Transportation department Coordinates/schedules maintenance (preventative and unexpected) with authorized service facility for all community vehicles; Delivers vehicles to service facility Obtains required licensing and/or renewals for all community vehicles and drivers Provides a high level of customer service while transporting residents to and from activities, appointments, and other outings; Provides assistance to residents including boarding and leaving the bus, seat belts, walkers, securing wheelchairs, groceries and packages Maintains general upkeep of the vehicles including fueling and maintaining proper oil level and tire pressure, cleanliness Follows all safety procedures and protocol as dictated by EverTrue policy, federal and state regulations and standard practice; Reports all hazardous conditions, defective equipment and accidents or incidents to the appropriate person immediately Qualifications, Knowledge, Skills & Abilities: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Driver’s License for transporting 16 or more passengers (including the driver): Class C License (or a Class A or Class B) with a Passenger Endorsement DOT Compliant Physical 2 – 4 years of experience as a bus or van driver Must be CPR certified Ability to train other employees, delegate, and schedule work, monitor and evaluate performance of staff and follow up as appropriate Ability to communicate effectively with residents; Written skills for reports To be successful in this position, an employee will need patience and the ability to handle challenging situations; There may be circumstances that require the ability to make independent decisions when warranted; Flexibility may be required to accommodate evening or weekend activities Physical Requirements and Working Conditions: The physical activities, demands, and working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel objects, tools, or controls; and talk to hear. The employee frequently is required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is frequently required to climb or balance and taste or smell. The employee is constantly required to use sight to perform the job of driving. Must be able to lift/carry up to 40 lbs. Must be able to push/pull 30 lbs. The employee is in and out of a vehicle on a daily basis and throughout each work shift, exposed to outdoor weather conditions that vary. The employee is sometimes subject to emotionally upset residents or family members. This job description in no way states or implies that these are the only duties to be performed by the employ occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state and local laws and standards. EverTrue Pay & Benefits Pay grade: 11 Pay range: $20.50/hour to $32.75/hour Eligible for shift differentials: No. For information on EverTrue benefits-eligibility by employment status, please see below. All employees: Paid Time Off (PTO) and PTO Sell-back, Retirement savings benefits with an employer match contribution, Education Financial Assistance, Employee Assistance Program (EAP), Wellness, Pay advances (PayActiv), Caregiver support (TCARE), Leaves of Absence, Special retail deals and discounts (Perkspot), and Commuter support. Part-time: In addition to the benefits provided to all employees… Extended Sick Pay, Bereavement Pay, and Jury Duty Pay. Full-time or Weekend Option: In addition to the benefits provided to all employees and Part-time employees… Medical/Pharmacy, Dental, Vision, Flexible Spending Accounts (Healthcare and Dependent Care), Life insurance, Disability (Long-term and Short-term), Voya income protection benefits (Hospital, Critical Illness, and Accident), and Pet insurance. Additional Information: N/A Lutheran Senior Services is a faith-based, mission-driven not-for-profit network that specializes in enhancing life for seniors, ages 62-plus. With 19 locations in Missouri and Illinois, we offer quality choices and exceptional support for retirement living. Through affordable housing sites, in-home services and senior living communities, we provide a person-centered approach to a comprehensive continuum of life choices. Building upon a tradition of excellence for over 160 years, Lutheran Senior Services is fulfilling its Christian mission of Older Adults Living Life to the Fullest.

Requirements

Driver’s License for transporting 16 or more passengers (including the driver): Class C License (or a Class A or Class B) with a Passenger Endorsement
DOT Compliant Physical
2 – 4 years of experience as a bus or van driver
Must be CPR certified
Ability to train other employees, delegate, and schedule work, monitor and evaluate performance of staff and follow up as appropriate
Ability to communicate effectively with residents
Written skills for reports
To be successful in this position, an employee will need patience and the ability to handle challenging situations
Flexibility may be required to accommodate evening or weekend activities
Must be able to lift/carry up to 40 lbs.
Must be able to push/pull 30 lbs.

Responsibilities

Schedules transportation for both the vehicles and all other chauffeurs for events, activities, joy rides, appointments, a la carte services, etc. for all levels of care within the community
Coordinates transportation with other staff outside of the Transportation department as needed
Assists in the development, review, interpretation and implementation of departmental policies and procedures
Evaluates and determines department staffing needs, recruits, interviews and selects potential employees, and work schedules
Supervises staff including delegating authority, directing, counseling, coaching and evaluating their performance to provide exceptional service to residents and coworkers
Assists in training and acclimating new employees and provides feedback on the standards of performance and work practices in the Transportation department
Coordinates/schedules maintenance (preventative and unexpected) with authorized service facility for all community vehicles
Delivers vehicles to service facility
Obtains required licensing and/or renewals for all community vehicles and drivers
Provides a high level of customer service while transporting residents to and from activities, appointments, and other outings
Provides assistance to residents including boarding and leaving the bus, seat belts, walkers, securing wheelchairs, groceries and packages
Maintains general upkeep of the vehicles including fueling and maintaining proper oil level and tire pressure, cleanliness
Follows all safety procedures and protocol as dictated by EverTrue policy, federal and state regulations and standard practice
Reports all hazardous conditions, defective equipment and accidents or incidents to the appropriate person immediately