Lifestyle Director

Associated Asset Management (AAM)

About The Position

Del Webb at Mallory Creek is a 55+ active adult community in Leland, North Carolina, near Wilmington, designed for a resort-style retirement lifestyle. It features new single-family homes with modern, open layouts and offers extensive amenities such as a large clubhouse, indoor and outdoor pools, fitness center, pickleball courts, walking trails, and social clubs. Seeking a dynamic professional to lead and elevate resident programming in a thriving active adult community including but not limited to; social events, travel plans, cultural, educational and entertainment designed to enrich the resident’s quality of life. Will be required to work some weekends and holidays. Position Summary: Responsible for coordinating and marketing all resident programs within an active adult HOA community (55+) including but not limited to; social events, travel plans, cultural, educational and entertainment designed to enrich the resident’s quality of life.

Requirements

Advanced communication skills both verbal and written, comfortable with public speaking.
Highly effective interpersonal and problem-solving skills.
Strong leadership skills with the ability to lead people in a positive manner while obtaining results.
Possess a high level of energy, initiative, enthusiasm, cooperation and the ability to exercise good judgment and discretion.
Ability to think objectively, be flexible and open to new ideas.
Ability to delegate responsibilities to ensure successful implementation of a project or event.
Ability to proactively work within a team environment, understanding the value of customer service both internally and externally.
Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
Exceptional organization and tracking skills.
Financially responsible, able to track and record financial accounting.
Trustworthy.
Creative abilities to develop a plan or idea into a successful and useful tool with regards to all areas of this position.
Ability to proficiently utilize computer programs and database systems, including Microsoft office, internet and e-mail systems.
Position involves sitting, standing, and movement throughout the day.
Utilizing a computer in an office setting.
Capable of working extended hours, to include evenings, weekends and holidays.
Physically able to work indoors or outdoors in varied weather conditions.
Lift, carry and manage equipment and supplies up to 50 pounds.
Use a ladder and participate in and train others in the rules of activities.

Responsibilities

Works closely with the Community Manager regarding program development and promotion, facility scheduling, administration of chartered clubs, hiring and organizing instructors, vendors and staff.
Creates and implements resident programs, classes and community wide events.
Secure entertainment, food, decorations and cleaning to ensure successful events.
Creates and secures contracts and money with regards to various vendors.
Assist residents, clubs and outside organizations in the use of the facility, creating contracts to ensure payment and an agreed understanding.
Marketing resident events, classes and outings.
Organize focus groups and committees to include the development of an active volunteer program among the residents.
Assist in the organization and success of chartered clubs.
Solicits input from residents and staff with regards to community needs and desires.
Develop programs and classes that fit the diverse personalities of the community.
Supervises class facilitators to ensure classes and clubs are ran successfully and enjoyed by the residents.
Report budgets, events and schedules to the Community Manager and the Board of Directors.
Thorough and positive communication with Community Manager, staff, builder and residents.
Works closely with builder’s various departments.
Attend all required meetings, able to present community reports.
Ensure a safe environment for employees and residents while continuously promoting a strong “customer service/welcoming” atmosphere within the facility and the community.
Oversee the “New Resident Orientation” to ensure a thorough understanding of all the opportunities residents have, along with community guidelines and procedures.
Adherence and implementation of the policies and procedures set forth for the association.