Lifeline Enrollment Expert - Little Rock

ThinkTank • Little Rock, AR

4d

About The Position

Lifeline SIM partners with America's largest wireless service providers to connect underserved communities with free and affordable mobile service. As a Lifeline Enrollment Expert, you'll be the bridge between eligible low-income families and life-changing wireless connectivity.
This is independent contractor work with flexible hours, high earning potential, and the satisfaction of serving your community. No sales background required - just compassion, reliability, and a desire to help people stay connected.

Requirements

• High school diploma or GED
• Reliable transportation and ability to work locally in the neighborhood and surrounding areas
• Valid 1099 independent contractor eligibility
• Excellent communication and interpersonal skills
• Self-motivated, goal-driven, and detail-oriented
• Comfortable with digital enrollment tools and secure systems
• Committed to ethical practices and regulatory compliance

Nice To Haves

• Previous experience in field sales, community outreach, or customer service
• Strong local community connections and networks
• Bilingual fluency (English/Spanish)
• Knowledge of Lifeline program and low-income support services

Responsibilities

• Enroll qualified customers for FREE Lifeline SIM cards using their existing phones
• Verify eligibility securely through compliant, easy-to-use systems
• Explain program benefits clearly and confidently to diverse audiences
• Handle device activations, SIM setup, and basic troubleshooting with customer support
• Promote optional device upgrades and premium phone offers
• Build genuine community relationships through face-to-face engagement at local events, retail locations, and community centers
• Maintain accurate daily enrollment records (simple digital tools provided)
• Hit enrollment goals and earn performance bonuses

Benefits

• Bi-Weekly pay for consistent, predictable income
• High earning potential - Performance-based bonuses reward your effort
• Flexible schedule - Work your own hours in your own community
• Zero experience required - Full training and ongoing field support provided
• Local work - No travel outside of your area, commute to nearby areas within your zip code region
• Fast onboarding - Approved and enrolling customers in days, not weeks
• Advancement opportunities - Top performers move into Team Lead and Supervisor roles
• Full autonomy - Set your own pace, control your income as a 1099 contractor
• Meaningful impact - Help individuals and families access essential wireless services
• Expert support team - Industry veterans with 30+ years of wireless and community service experience

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED