Lifeguard Supervisor

Wet 'n Wild Water Park • Greensboro, NC

1d • Onsite

About The Position

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Lifeguard Supervisor and lead a team dedicated to creating exceptional guest experiences and maintaining water safety. If you’re passionate about leadership, thrive in a fast-paced environment, and love working outdoors, start making your own luck today! Applicants must be at least 18 years of age. WHAT OUR LIFEGUARD SUPERVISORS DO Our Lifeguard Supervisors oversee lifeguard operations, ensure compliance with safety protocols, and provide leadership to maintain a secure and enjoyable waterpark environment. A LIFEGUARD SUPERVISOR’S DAY-TO-DAY Oversee daily lifeguard operations and rotations to maintain proper staffing and efficiency. Evaluate lifeguard performance and provide feedback for growth and retention. Administer general and on-the-job training for aquatic team members. Assist management in coaching and counseling lifeguard team members as needed. Ensure the safety of Guests and employees remains the highest priority. Conduct safety audits on aquatic attendants, lifeguards, and head lifeguards. Facilitate proactive and reactive safety responses to emergency situations and inform management of incidents. Maintain 30-second protection standard over Guests in the assigned zone of protection. Complete live audit logs in accordance with StarGuard Elite standards. Ensure compliance with all operational and safety procedures outlined in SOPs. Maintain training and operational documentation, ensuring all paperwork is accurate and compliant. Complete team member schedules that align with proper staffing levels and labor law compliance. Monitor waterpark attractions, including safety checklists, inspections, hourly water chemistry testing, and maintenance reporting. Stop attraction operations when necessary to ensure Guest and team safety. Maintain professionalism while enforcing park policies and engaging with Guests. Attend a minimum of four hours of in-service training per month to retain lifeguard certification. Perform other duties as assigned to support park operations.

Requirements

• Minimum age: 18 years.
• Minimum one year in a Lifeguard role.
• Must be CPR/AED Certified.
• Strong decision-making and problem-solving skills, with the ability to react calmly in emergencies.
• Currently hold or be able to obtain a StarGuard Elite Lifeguard license.
• Licensing includes Water Rescues, CPR, Rescue Breathing, First Aid, and AED.
• Strong communication and leadership skills, with the ability to train and mentor team members.
• Availability to work flexible schedules, including weekends, holidays, and six-day workweeks as required.
• High school diploma or equivalent.

Responsibilities

• Oversee daily lifeguard operations and rotations to maintain proper staffing and efficiency.
• Evaluate lifeguard performance and provide feedback for growth and retention.
• Administer general and on-the-job training for aquatic team members.
• Assist management in coaching and counseling lifeguard team members as needed.
• Ensure the safety of Guests and employees remains the highest priority.
• Conduct safety audits on aquatic attendants, lifeguards, and head lifeguards.
• Facilitate proactive and reactive safety responses to emergency situations and inform management of incidents.
• Maintain 30-second protection standard over Guests in the assigned zone of protection.
• Complete live audit logs in accordance with StarGuard Elite standards.
• Ensure compliance with all operational and safety procedures outlined in SOPs.
• Maintain training and operational documentation, ensuring all paperwork is accurate and compliant.
• Complete team member schedules that align with proper staffing levels and labor law compliance.
• Monitor waterpark attractions, including safety checklists, inspections, hourly water chemistry testing, and maintenance reporting.
• Stop attraction operations when necessary to ensure Guest and team safety.
• Maintain professionalism while enforcing park policies and engaging with Guests.
• Attend a minimum of four hours of in-service training per month to retain lifeguard certification.
• Perform other duties as assigned to support park operations.

Benefits

• Free bowling & attractions (laser tag, billiards, mini golf, ropes courses, and rides)
• $1 arcade play
• All‑day play at Boomers, FECs & Waterparks
• Friends & family discounts
• Food & beverage discounts
• Special discounts on parties and group events
• Perks start on your first day

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees