Lifecycle Support Analyst

Leidos•Annapolis Junction, MD

About The Position

Lifecycle Support Specialist Leidos has an exciting and challenging opportunity for a Lifecycle Support Specialist in our Intel Sector’s Cyber & Analytics Business Area (CABA) . Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos , we offer competitive benefits , including Paid Time Off, 11 paid Holidays, 401K with a 6% company match and immediate vesting, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support, Parental Paid Leave, and much more. Join us and make a difference in National Security! Job Summary Leidos is looking for a self-motivated Lifecycle Support Analyst to join a high performing Agile team using the Scaled Agile Framework (SAFe) methodology on a program that provides system engineering, development, test, integration, and operational support to a large, fast-paced program, and is infusing new technology and adding advanced capabilities while continuing to support an on-going operational system. The selected individual will work with various technical teams to support a large, complex hardware/software system consisting of multiple geographically distributed systems and diverse configurations within a multifaceted network environment.

Requirements

Bachelor’s Degree in Information Technology, Business, or a related field, and at least 8 years of relevant experience. Additional experience may be substituted for a degree.
Must have at least 8 years of government purchasing, data management, hardware/software management, and quality control experience.
Must have at least 3 years of experience in several of the following areas: Hands-on experience performing data management and maintenance support for large scale systems. Experience with software licenses and support. Experience with hardware warranties and maintenance. Government Hardware/Software purchasing experience. Experience working directly with technical teams to gather and document information related to the lifecycle of hardware equipment and software.
Must be detail-oriented and able to handle time-sensitive tasking in a fast-paced environment.
Must possess strong organizational and interpersonal skills and possess excellent written and oral communication skills.
Must be self-motivated and proactive in order to independently and effectively plan and prioritize tasks.
Must be diligent, thorough, and willing to research and troubleshoot until a problem is resolved.
Must possess a positive attitude and excellent people skills.
Clearance Required: Must have TS/SCI with Polygraph.

Nice To Haves

Experience working in an Agile development environment.
Hands-on System Administration/help desk experience related to hardware and software maintenance.
Extensive, formal Quality Assurance or Configuration Management experience on a large technical system.
Experience establishing, documenting, and implementing processes and process improvements.
Experience working with financial data.

Responsibilities

Provide hardware and software control, tracking, and management support.
Research and update hardware maintenance, software support, and license information, and maintain supporting documentation.
Research and update lifecycle information for hardware and software, including End of Life, End of Life Support, and End of Sale status.
Generate reports or provide data to support technical team requests.
Support continuous process improvement and validation of data within the Hardware and Software Data Management System.
Provide back-up support for the Contractor Acquired Property (CAP) report.