LifeCare Coordinator

Willow Valley Communities • Willow Street, PA

13h • $22 • Onsite

About The Position

Join the SmartLife Team at Willow Valley Communities as a LifeCare Coordinator! Are you passionate about supporting older adults and making a meaningful difference every day? SmartLife at Willow Valley Communities is seeking a LifeCare Coordinator who will play a key role in helping our Members thrive by creating personalized plans of care and delivering exceptional case management services. This is more than a job—it’s an opportunity to build relationships and be part of a mission‑driven team dedicated to exceptional service. Why You’ll Love Working at Willow Valley Communities Excellent benefits including medical, dental, and vision Generous PTO to support work/life balance Career growth opportunities throughout our organization Access to amazing amenities —fitness centers, spas, cafés, swimming pools, and more Supportive, team‑oriented environment where your work truly matters Starting Wage: $22/hour + based on experience What You’ll Do In this role, you’ll use your interpersonal, assessment, and care‑planning skills to support Members throughout their wellness journey:

Requirements

• BSW or College Degree , plus at least 3 years of experience working with seniors in a healthcare setting
• Valid driver’s license
• Experience in case management or a related field, including: Assessment and care‑planning skills
• Knowledge of Medicare/Medicaid reimbursement criteria
• Familiarity with clinical assessment methods and community resources
• Strong organizational skills and file management
• Exceptional communication and interpersonal skills

Responsibilities

• Maintain a professional relationship with Members, physicians, service providers and all other disciplines involved in the Member's care.
• Continually updates clinical assessment skills and knowledge of available resources for the senior population.
• Schedule and complete pre-admission assessments of prospective Members which may include a mini-mental exam, depression screen, nutritional and home assessment and level of care guidelines (ADL's/IADL's) on an as needed basis.
• Manage a caseload of Members, including regular communication with Members and their families, assessments of needs, coordinating and scheduling services (both provided by the Plan and those not provided by the Plan).
• Initiate the Member's Care Plan and maintain detailed records of all Member activity in the Member’s file and REPS system.
• Activate care coordination for Members and supervise the provision of care rendered by the credentialed vendor.
• Complete accurate and timely billing records for Member caseload each month.
• Maintain up-to-date files on all resources available in the community for seniors.
• Manage the referral data base, including finding new participating vendors, updating paperwork on vendors, distributing referrals, etc.
• Represent SmartLife at professional meetings, networking opportunities, community organization meetings, etc.
• Participate in the on-call rotation.
• Assist Care Coordination Manager with the development and implementation of wellness programs for Members.
• Assist Care Coordination Manager with the development and updating of an outside referral directory for Members

Benefits

• Excellent benefits including medical, dental, and vision
• Generous PTO to support work/life balance
• Career growth opportunities throughout our organization
• Access to amazing amenities —fitness centers, spas, cafés, swimming pools, and more
• Supportive, team‑oriented environment where your work truly matters

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level