LifeSpa Coordinator

Life Time • Allen, TX

391d

About The Position

The LifeSpa Coordinator at Life Time is responsible for managing incoming calls, scheduling appointments, and providing exceptional customer service to members. This role requires a cheerful demeanor and the ability to assist with various office duties while ensuring a positive experience for guests seeking LifeSpa services.

Requirements

• High School Diploma or GED
• 1 year of customer service experience
• CPR and AED certified within 30 days of hire
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint, and Outlook
• Ability to calculate figures and amounts such as discounts, interest, and commissions
• Ability to stand, sit, walk, reach, climb, and lift up to 50 pounds.

Nice To Haves

• 1 year of receptionist experience

Responsibilities

• Operate the telephone system to answer incoming calls and direct callers appropriately.
• Greet, schedule appointments, and service members in a friendly and professional manner.
• Convert LifeSpa inquiries into appointments.
• Explain all Life Spa products, services, and treatments to guests and assist them in determining their individual needs.
• Suggest upgrades or add-ons to products and services.
• Complete outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Use all required safety devices to comply with company safety rules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED