Life Sciences Client Partner (Senior Director) based in Chicago, IL

Cognizant Technology Solutions • Chicago, IL

259d • $200,000 - $250,000

About The Position

Client Partners plays a key role in our growth and are tasked with rapid business expansion within their assigned accounts, responsible for growth, health, and prospects of account relationships. The Client Partner is the end-to-end account owner responsible for overall account P&L and senior client relationships. We need a leader with extensive CxO level relationship building skills and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development. Must bring outstanding consulting skills and a deep appreciation of IT tools, techniques, systems, and solutions. We are seeking a Life Sciences Client Partner with 15 years of experience to join our team. The ideal candidate will have strong C-Suite relationships building and strategic account growth planning and management skills, a strong understanding of the Life Sciences medical devices domain and emerging technologies and solutions for Life Sciences IT systems, and experience with regional networking and building brand recognition. This hybrid role requires a proactive individual who can effectively manage client relationships, and drive business growth. The candidate will work during the day shift and must be able to travel for in person client visits throughout the Chicago, IL area.

Requirements

• Minimum 15+ years in the Lifesciences domain, in a client facing role and/or account leadership role, in an IT professional services or management consulting firm
• Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
• Strong experience with the global service delivery model
• In-depth understanding of business problem domain, technology, and services solution domains for the targeted industry vertical
• A strong performance track record of leading different portfolios-ranging from sales, new sales, programs, and existing annuity business
• Ability to navigate a large organization, work in a multifaceted matrix and have the power of persuasion through content and confidence
• Ability to lead a client P&L of at least 50 - 70 million dollars each, including reporting and metric assessment for the account
• The ability to conceptualize, analyze, build blueprint for business transformations and present solutions in the LS domain
• Well versed with Industry specific events, organizations and key executives/stakeholder mapping
• Bachelor's Degree

Nice To Haves

• MS or MBA degree
• Hunter / new sales mindset
• Strong background in a project environment and application development
• Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment
• Must be detail oriented and able to manage and maintain all facets of complex assignments
• Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications
• Demonstrate the flexibility to work among global teams across time zones, diverse corporate environments, industries, and technical and non-technical audiences
• Able to travel domestically (approximately 40% - 60% of the time) and internationally (as necessary) for business development and client connect

Responsibilities

• Drive profitable growth through identifying and leading all aspects of the closure of new, renewal, and expansion opportunities in the LS Industry
• Develop client engagement strategies and quantify costs of pursuit
• Lead accountability against Measurable Revenue/Profit Growth within set timelines
• Review the account metrics with the delivery, operations, and finance teams on regular basis
• Be part of senior management reviews for the performance metrics of the account
• Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and implement it at account level
• Have regular meetings and collaborate with the customer decision makers and influencers
• Responsible for execution and customer satisfaction in all the revenue portfolios
• Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account
• Shape the thought leadership agenda
• Actively drive execution of the innovation agenda for the portfolio
• Focus on developing a plan to increase the visibility of Cognizant in the account relationship and in the Lifesciences industry

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree