Life Enrichment Program Manager

Saint John's On The Lake•Milwaukee, WI

11d

About The Position

ESSENTIAL DUTIES : Assures the development and implementation of individual and group activities that enrich each resident’s life in the seven dimensions of wellness (social, intellectual, spiritual, occupational, emotional, environmental, and physical). Assures each resident is assessed for how they want to live their life within our community, including previous leisure pursuits and previous ways of satisfying basic human needs (comfort, inclusion, identity, occupation, and attachment). Hires and manages Life Enrichment Specialists and Associates including performance discussions and formal evaluations, professional development, and discipline if needed. Responsible for payroll submission and scheduling for the Life Enrichment Specialists and Associates. Develops and sustains respectful relationships with all team members. Seeks input from the Life Enrichment team regularly on all aspects of Life Enrichment in all program areas. Autonomously manages their schedule and responsibilities. Provides the team with tools to complete their job requirements in a timely manner and education opportunities to develop their skill set to help develop their careers. Manages and delegates the Life Enrichment Specialists and Associates to produce promotional materials through Uniguest to ensure all programming is well organized and communicated. Works closely with the Life Enrichment Operations Manager to ensure smooth operations for Life Enrichment across campus. Manages the budget for Life Enrichment in collaboration with the Life Enrichment Operations Manager and recommends annual operational and capital budget items to the Director of LifeStreams. Responsible for purchasing and tracking department program supplies. Ensures budget parameters are met consistently throughout the year and acts in a fiscally responsible manner. Assures participation by Life Enrichment team in overall resident well-being by ensuring information is shared with the other team members and departments as needed. Information would include, but is not limited to, pertinent resident issues that impact socialization, scheduled events on the calendar, assistance from other team members needed to conduct activities or events, unmet basic human needs and any changes noted in physical, emotional, spiritual, social, or cognitive well-being. Practices person first philosophy while following the state and federal activity codes and regulations. Assures completion of the appropriate documentation of all records as required by state and federal regulations (progress notes, Windows into the Past, Present and Future/Activity Assessment, MDS, care planning) and the department (activity attendance) in a timely manner. Develops and updates documentation and assessments as needed for regulatory charting purposes. Assures Life Enrichment staff attendance at monthly resident council meetings and facilitates meetings in the absence of the social worker. Seeks feedback on residents’ satisfaction with programs during resident council meetings. Within 90 days of employment satisfactorily completes required CBRF modules, within 12 months of employment obtains a nursing assistant certification and CPR certification to perform the essential job functions of a Resident Assistant, assisting with such duties during community outings and as needed. Attends mandatory in-services, seminars, workshops, meetings, and classes and seeks out additional pertinent educational opportunities that provide continuing education in areas related to working with older adults, changing the culture of working with them, staying current with state and federal regulations, and standards of practice as a Life Enrichment Specialist. Creates and maintains relationships and partnerships in the community that benefit the LifeStreams department. Develops and maintains relationships with potential and current performers, agents, lecturers, companies, vendors, etc. Assures that resident/client rights are always maintained. Reports any violations or suspected deviations immediately, according to Saint John’s policy. Maintains confidentiality of all residents, departmental, and organizational information. Knows and follows existing lines of communication and authority. Works tactfully and cooperatively with residents, clients, families, visitors, and staff throughout the organization. Changes work schedule or works additional hours to meet the needs of the residents. Develops and maintains programing related to the TV application for residents at Saint John’s. Must be able to read, speak, and write English fluently. Must demonstrate excellent written and verbal communications skills and be highly professional in actions and attire. Must have excellent customer service skills, be dependable, and exhibit a warm and caring manner and a desire to work with older adults.

Requirements

Bachelor’s degree from an accredited college or university, preferably in education, communication, recreation therapy, or fine arts.
Eligible for certification as a therapeutic recreation specialist or an activity professional by a recognized accrediting body.
Has 3 years of experience in a social or recreational program within the last 5 years, one of which was full-time in a therapeutic activities program.
Must have at least two years of experience working with older adults, including those who live with mid-late-stage dementia, in social and recreational programs.
Must become CPR certified and become a certified nursing assistant (CNA) within 12 months of hire and complete CBRF required classes within 90 days of hire.
Must have knowledge of federal and state regulations and of programming documentation requirements.
Previous management experience is required.
One year of experience creating and implementing large-scale events and programs.
Must have the ability to adapt to changing residents and organizational needs and be willing to work flexible hours to meet the scheduling requirements.
Research and submit ideas for changing technology to keep Saint John’s on the cutting edge of applications that will benefit the community.
Instruct and create processes for various community technology applications.
Ability to develop and present training for peers related to socially prescribed programming.
Creates budgets and has a full understanding of the annual planning process and its relationship to the vision of Saint John’s Community
Excellent computer skills with proficiency and knowledge of Outlook and other Microsoft products – especially Excel and Publisher.
Must have excellent time management and calendar management skills, be incredibly organized, and driven to learn new technology.
Multi-tasking and working independently are essential in this role.
Event management, stage management, or facilities management is required.
Knowledge of AV/sound equipment, lighting equipment, online streaming, and projectors.

Nice To Haves

Strong relationships within Milwaukee’s educational and/or cultural communities.

Responsibilities

Assures the development and implementation of individual and group activities that enrich each resident’s life in the seven dimensions of wellness (social, intellectual, spiritual, occupational, emotional, environmental, and physical).
Assures each resident is assessed for how they want to live their life within our community, including previous leisure pursuits and previous ways of satisfying basic human needs (comfort, inclusion, identity, occupation, and attachment).
Hires and manages Life Enrichment Specialists and Associates including performance discussions and formal evaluations, professional development, and discipline if needed.
Responsible for payroll submission and scheduling for the Life Enrichment Specialists and Associates.
Develops and sustains respectful relationships with all team members.
Seeks input from the Life Enrichment team regularly on all aspects of Life Enrichment in all program areas.
Autonomously manages their schedule and responsibilities.
Provides the team with tools to complete their job requirements in a timely manner and education opportunities to develop their skill set to help develop their careers.
Manages and delegates the Life Enrichment Specialists and Associates to produce promotional materials through Uniguest to ensure all programming is well organized and communicated.
Works closely with the Life Enrichment Operations Manager to ensure smooth operations for Life Enrichment across campus.
Manages the budget for Life Enrichment in collaboration with the Life Enrichment Operations Manager and recommends annual operational and capital budget items to the Director of LifeStreams.
Responsible for purchasing and tracking department program supplies.
Ensures budget parameters are met consistently throughout the year and acts in a fiscally responsible manner.
Assures participation by Life Enrichment team in overall resident well-being by ensuring information is shared with the other team members and departments as needed.
Practices person first philosophy while following the state and federal activity codes and regulations.
Assures completion of the appropriate documentation of all records as required by state and federal regulations (progress notes, Windows into the Past, Present and Future/Activity Assessment, MDS, care planning) and the department (activity attendance) in a timely manner.
Develops and updates documentation and assessments as needed for regulatory charting purposes.
Assures Life Enrichment staff attendance at monthly resident council meetings and facilitates meetings in the absence of the social worker.
Seeks feedback on residents’ satisfaction with programs during resident council meetings.
Within 90 days of employment satisfactorily completes required CBRF modules, within 12 months of employment obtains a nursing assistant certification and CPR certification to perform the essential job functions of a Resident Assistant, assisting with such duties during community outings and as needed.
Attends mandatory in-services, seminars, workshops, meetings, and classes and seeks out additional pertinent educational opportunities that provide continuing education in areas related to working with older adults, changing the culture of working with them, staying current with state and federal regulations, and standards of practice as a Life Enrichment Specialist.
Creates and maintains relationships and partnerships in the community that benefit the LifeStreams department.
Develops and maintains relationships with potential and current performers, agents, lecturers, companies, vendors, etc.
Assures that resident/client rights are always maintained.
Reports any violations or suspected deviations immediately, according to Saint John’s policy.
Maintains confidentiality of all residents, departmental, and organizational information.
Knows and follows existing lines of communication and authority.
Works tactfully and cooperatively with residents, clients, families, visitors, and staff throughout the organization.
Changes work schedule or works additional hours to meet the needs of the residents.
Develops and maintains programing related to the TV application for residents at Saint John’s.
Must be able to read, speak, and write English fluently.
Must demonstrate excellent written and verbal communications skills and be highly professional in actions and attire.
Must have excellent customer service skills, be dependable, and exhibit a warm and caring manner and a desire to work with older adults.