Life Enrichment Manager

Sunrise Senior Living•Wayland, MA

1d•Onsite

About The Position

The Life Enrichment Manager at Sunrise Senior Living is responsible for consistently engaging residents in familiar routines of daily living through personalized Life Skills, aiming to "Create Pleasant Days" for residents. Life Skills are defined as familiar tasks residents enjoyed in the past that can still bring a sense of success, meaning, and purpose. The manager designs these Life Skills to reflect each resident’s past interests, providing encouragement, prompts, and hands-on assistance. This role is crucial for demonstrating Sunrise's Mission, "To champion quality of life for all seniors," specifically within the Reminiscence neighborhood, ensuring compliance with federal, state/provincial, and local laws, standards, and regulations, and Sunrise policies to promote the highest degree of quality care and services for residents. The position involves building meaningful relationships with residents, their families, and team members, and finding joy and fulfillment in serving others.

Requirements

One (1) year experience required working with memory impaired seniors.
High School diploma/GED accepted and may be required per state/provincial regulations and certification(s) may be required per state/provincial regulations.
Ability to lead the life enrichment component of the Reminiscence program by connecting residents with Life Skills and other life enrichment activities that meet their unique preferences, abilities, and basic human needs.
Possesses knowledge of how to adapt life skills to the cognitive and functional ability of each resident thereby being able to motivate and encourage residents.
Ability to Inspire, motivate, and encourage volunteers and fellow team members to engage residents in meaningful and purposeful activities.
Demonstration of proficiency in computer skills, Microsoft Office, and Sunrise applications with the ability to learn new applications.
As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance.
Ability to handle multiple priorities.
Possess written and verbal skills for effective communication.
Competent in organizational and time management skills.
Demonstrate good judgment, problem solving and decision-making skills.
Ability to make responsible choices and decisions and act in a resident’s best interest.
Ability to work semi-independently without direct supervision by following community procedures and guidelines.
Ability to follow through on assigned tasks.

Responsibilities

Evaluate resident’s interest and involvement in Life Skills.
Develop Life Skills tailored to each resident’s unique needs and abilities.
Engage residents in Life Skills throughout the day and evening.
Ensure that every resident has an opportunity to engage in Life Skills or other life enrichment activities daily.
Review resident profile and the Individualized Service Plan (ISP) and spend time talking with residents and family members to determine the best Life Skill or life enriching activity for each resident.
Ensure the Life Skill is included on the demographic profile of each resident and apply the information by being responsible for implementing, leading, and motivating others in the appropriate Life Skill for the residents in partnership with the Reminiscence Coordinator (RC).
Organize small groups or clubs that address those similar needs and preferences in a small group/club setting using the resident’s demographic profile information.
Ensure that the Life Skill is included on the socialization and leisure activities section of the ISP.
Act as a role model and encourage other team members to engage in Life Skills with residents.
Assist residents to and from the Life Skills stations and other normalizing life enriching activities and routines.
Record and document resident participation according to Sunrise quality service standards.
Maintain and expand Life Skills stations and other life enriching programs and replenish supplies as needed.
Assist in maintaining an inventory of Life Skills programming supplies.
Assist residents with daily care of any animals and/or plants as part of the Life Skills program and services.
Review, read, notate, and initial the Daily Log and Department Log to document and learn about pertinent information and any resident’s physical and behavioral/communication pattern changes as well as Life Skills information.
Review the ISP, Resident Profile, Demographic Profile, and Addendums for every new resident.
Give input on the Demographic Profile and ISP to ensure that each resident has a personalized Life Skill listed that reflects their past interests and reflects their current abilities.
Practice positive resident relations following our Sunrise Shared Values, respond to resident and family member requests, and direct resident and family member feedback to immediate supervisor.
Assist Reminiscence Coordinator (RC) to ensure each resident’s Memory Box is completed within two (2) weeks of move-in.
Maintain and protect the confidentiality of resident information.
Assists with and support local businesses, organizations, and schools in the development and retention of the community volunteer programs under the leadership of the (RC) and Activities & Volunteer Coordinator (AVC).
Assist with the volunteer orientations, volunteer training programs, and appropriate volunteer paperwork according to Sunrise standards.
Serve meals in the dining room.
Assist residents in Life Skills in the dining room during set up and clean up.
Partner with community team to ensure community is in compliance national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
Report all accidents/incidents immediately.
Report all hazardous and unsafe conditions and equipment immediately.
Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes.
Demonstrate proficiency and understand the Quality Service Review (QSR) process and essential quality service standards pertaining to enriching resident centered activities and programming and partner with community team in striving for excellent quality care and service as measured in the QSR process.
Partner with community team to ensure community follows all federal, state/provincial, and local laws and regulations and Sunrise quality standards for resident care and services.
Maintain and/or exceed standards of cleanliness, hygiene, proper attire, and health.
Participate as a member of a team and commit to working toward team goals.
Demonstrate in daily interactions with others, our Team Member Credo.
Commit to serving our residents and guests through our Principles of Service.
Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Perform other duties as assigned.