Life Coach

YWCA Seattle King Snohomish • Edmonds, WA

4d • $28 - $28 • Onsite

About The Position

YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.
We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!

The Edmonds New Start Center (EDNSC) is a new 24/7 Emergency Housing facility operated by the YWCA of Seattle, King, and Snohomish County, located in Edmonds, WA. The center provides safe, supportive housing for up to 45 individuals who are transitioning from homelessness to permanent housing. Clients have access to a range of on-site services, including case management, life skills training, and connections to healthcare and employment resources, all designed to support their journey toward stability and self-sufficiency. The center emphasizes a compassionate, community-focused approach, fostering an environment where clients can rebuild their lives with dignity, independence, and hope.
Life Coaches will work with clients in an emergency housing setting to support their transition into permanent housing. Through comprehensive intake and individualized services—such as housing navigation and employment support—Life Coaches help clients overcome barriers to stability. The goal of onsite supportive services is to assist clients in reentering the workforce, building essential life skills, and securing permanent housing without returning to homelessness. Life Coaches are responsible for conducting intakes, setting and tracking client goals, connecting clients to community resources, facilitating life skills workshops, and monitoring progress toward long-term housing stability and self-sufficiency.
Weekday Life Coaches will support a regular caseload of clients, while overnight and weekend Life Coaches will support all clients as needed. Please include your specific availability in your resume.

Requirements

• Experience with case management, motivational interviewing, mental health, chemical dependency, and domestic violence.
• Bachelor’s Degree in social services related field with at least two years of case management experience working with low-income, homeless and chronically homeless households. Prefer chemical dependency and/or mental health background.
• OR
• Associate's Degree in social services related field with at least five years of case management experience working with low-income homeless and chronically homeless.
• Any combination of skills and experience demonstrates the ability to perform this job effectively.
• Comprehensive understanding of issues around homelessness, poverty and trauma, especially as they affect specific populations, including but not limited to veterans, families, the elderly & disabled, people who live with chronic mental illness, youth, LGBTQI people, immigrants & refugees, and people of color
• Knowledge of and/or experience as a service provider with any of the following: crisis intervention, victims of domestic violence, child abuse, substance abuse, mental health, welfare rights, case management, sexual assault, employment services, child development, and positive parenting skills
• Knowledge of services available in Snohomish County and the greater Puget Sound region for low-income individuals or those experiencing homelessness.
• Strong organizational, time management, and prioritization skills, with the ability to manage multiple clients and tasks simultaneously.
• Attention to detail, oral and written communication organizing/time management, initiative, collaboration, ethics and integrity.
• Basic computer literacy with ability to use Outlook, Microsoft Word, Excel, and SharePoint.
• Ability to respond appropriately in emergency situations, including de-escalation, crisis response, and safety protocols.
• Experience working with culturally diverse populations, including BIPOC, LGBTQ+, immigrants, refugees, and differently abled individuals.
• Ability to listen and respond appropriately to client needs and concerns.
• Maintain professional client/staff boundaries in accordance with YWCA Policy
• Ability to maintain calm, caring and professional demeanor (especially in stressful situations).

Responsibilities

• Provide high quality, structured, culturally responsive, and consistent in-person trauma-informed case management, resource coordination, and stability planning.
• Utilize principles of Motivational Interviewing, Housing First, and Harm Reduction to assist clients with the development of a Housing Stability Action Plan
• Conduct periodic room inspections to ensure client rooms and bathrooms are clean, neat, and free of damage
• Help prepare and distribute daily cold-prepared meals to clients.
• Incorporate the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism, and other oppressions intersect and are embedded in institutions.
• Treat all visitors, clients, staff, and volunteers with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
• Maintain working knowledge of fire, safety and disaster plans related to emergency situations and conditions.
• Maintain confidentiality of all clients, visitors, and staff by not giving out any information without Supervisor approval.
• Ability to de-escalate conflicts or crises between clients and/or other individuals and directs them to appropriate staff who can provide next steps.
• Maintain accurate client records, including case notes, assessments, and progress reports.
• Understand and follow all policies in the EDNSC Staff Handbook as well as other YWCA policies and procedures.
• The duties listed above are representative of the essential functions of the position. Other duties may be assigned as needed.

Benefits

• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans.
• For more information about our benefits, please visit: YWCA Careers & Benefits Information
• At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
• After two years of employment, employees are eligible to participate in the YWCA Retirement Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees