Lieutenant (Supervisor), Armed - Full Time First Shift

Valley Health System•Woodstock, VA

2d•Onsite

About The Position

Must be available for duty assignment at any Valley Health facility. Assignments may be temporary or permanent, dependent upon the needs of the VHS organization. This position supervises a shift of Public Safety Officers including their scheduling, payroll, assignments, training, annual and other types of evaluations, progress reports and behavior while on duty. This is a working supervisor position although some paperwork is required the majority of the work is physical in nature and functions in a similar capacity as a Public Safety Officer with respect to patrolling and responding to routine service and emergency responses. The position is responsible for the coordination and daily operations of the Public Safety shift as it pertain to the support of the overall hospital operations. Assists in the development, review and revision of department policies, standard operating procedures and post orders. May participate on facility committees or attend meetings in place of the manager. This position may be required to work alternate shifts to support the operations of the department and hospital. This position oversees and reviews all investigations conducted by the shift officers before forwarding them to the manager or Director. This position works holidays and weekends. This position may be temporarily reassigned to another facility to support the operations of the department and VH. This position may temporarily fill in for the facility or regional Public Safety Captain (Manager). This is an armed positon and is required to pass and maintain a State armed certification and qualify at the range with an accuracy score of at least 75 percent both day and night conditions. The position is part of a VH armed detail and can be assigned to any VH location as a response to known potential violence. This positon may also respond to their home facility in response to an armed person threatening or potentially threatening to the facility occupants. This positon will carry the VH issued firearm either conceal (when in street clothes) or open when in uniform. If the weapon is carried concealed the position will have a valid conceal carry permit. This position will be required to pass the WVA Care background program in the event there is a need for services in a VH WVA facility. The position must pass and maintain a VA or WVA concealed carry training. Since this position is an armed position they may be required to respond to violence activity at their facility where law enforcement would normally be the primary responder. This could include incident of extreme violence if they are the only armed response available. Once law enforcement arrives this position will become a secondary response. Will be require to participate in the VH hearing conservation program by submitting to an annual hearing exam. Each Lieutenant properly and completely documents all rounds; writes the necessary reports about all incidents; submits reports by the end of the shift during which the pertinent incident occurred. Lieutenant must be proficient in the use of the RMS Public Safety incident computer based system and the VH Risk Qual System. Lieutenant must know when to communicate information confidentially and which method of communication should be used for the type of communication being given. Each Lieutenant immediately corrects problems or writes appropriate work orders or memos or reports problem to safety officers and others when safety related problems are observed; Lieutenant inspects fire extinguishers and eye wash stations and conduct or assist others in conducting other safety and Public Safety inspections such as Environment of Care Rounds as assigned; test and check alarm system equipment and other equipment as assigned to make sure they are functioning correctly; perform fire watches when requested; monitors Camera systems, Infant Abduction systems, Fire Alarm systems, Medical Gas Alarms, and generator alarms. Investigates reports of loss and damage property and reports of criminal activity. Assist law enforcement with in custody individuals as needed. Each Lieutenant is required to have a strong working knowledge of the facility assigned, Campus grounds and all related buildings on Campus; analyze and coordinate responses to all alarms on the property; respond to emergency incidents and provide physical Public Safety to our command location; perform inspection of buildings, doors (interior and exterior) to make sure they are opened on time and secured after the regular business day; pick up cash deposits daily to be delivered to the cashier’s office in the. Lieutenants are requested periodically to search patient rooms and patient property for contraband and if found to take the proper safety steps to render them safe. Respond to AirCare landing and take offs. Each Lieutenant is courteous to the public (patients, visitors, employees, doctors, sales and service people, neighbors and passers-by, etc.). Shows a professional attitude consistently; promptly responds to such requests 95 percent of the time. When this is not possible because of higher priority, the person or department requesting services is promptly notified. Lieutenant provide detailed directions when requested by a visitor or patient; provide escorts to staff members when requested on off business hours. Provide patient and staff Public Safety and safety stand by for terminations, TDO hearings. Escorts disgruntled individuals from the building or property. Responds to emergency calls for service consistently in a prompt manner. IE. Fire, Biological, Mass casualty, Hospital Lock Down, Radiation Emergencies and Active Shooter; uses sound judgment and discretion in handling such calls 100 percent of the time; prepared to assist special needs patient population; assists in transporting patients to BHS; monitor ECO/TDO patients; intervenes in patient, visitor or family disputes and maintains order. Provides assistance to staff when they are working with an aggressive person and intervenes as necessary before staff are injured. Lieutenant may be exposed to chemicals and persons with various illnesses, and individuals with aggressive behaviors.

Requirements

High School Diploma or GED required
Two years of healthcare Public Safety experience or four years of Public Safety or law enforcement experience
One year prior supervisory experience with the ability to motivate a team
Valid driver's license required
American Heart Association (AHA) appropriate certification prior to completion of orientation required
International Association for Healthcare Public Safety and Safety Basic Exam within 1 year required
ASP baton, Handcuff, OC Foam Spray and aggression management training within 90 days required
IAHSS Supervisory exam required or complete within one year of promotion or hire
Completion of a Concealed carry permit training within 6 months of hire
Obtain and maintain a valid concealed carry permit from Va., WVA or another reciprocal state. Within 6 months of hire
Successful Completion of a VA Unarmed and Armed Security Officer training within 6 months of hire
Successful of VA armed training handgun accuracy qualification with a minimum score of 75 percent both day and night conditions.
Required to complete an MMPI or similar psychology exam prior to being armed.
Knowledge of Public Safety systems, procedures, enforcement codes preferred.
Competent to successfully interact with patients according to their special needs which may apply based on the age of the patient served.
Successful completion of a 90-day training period required.
Good PR, and written and verbal communication skills required.
Ability to use common sense and think quickly on feet required.
Good Problem solving and decision-making skill required.
Ability to interact with individual with special needs, varying backgrounds, ethnicities, and under stress required.
Team building qualities required.
Required to complete an MMPI or similar psychology exam prior to being armed.

Nice To Haves

College degree preferred, but will accept courses from an accredited school in law enforcement, safety, or related field or 2 years in a supervisory level preferably in Public Safety or law enforcement
Prior law enforcement experience preferred
Prior college experience preferred
Prior military experience preferred

Responsibilities

Supervises a shift of Public Safety Officers including their scheduling, payroll, assignments, training, annual and other types of evaluations, progress reports and behavior while on duty.
Coordinates and oversees the daily operations of the Public Safety shift as it pertain to the support of the overall hospital operations.
Assists in the development, review and revision of department policies, standard operating procedures and post orders.
Oversees and reviews all investigations conducted by the shift officers before forwarding them to the manager or Director.
Documents all rounds and writes necessary reports about all incidents and submits reports by the end of the shift during which the pertinent incident occurred.
Corrects problems or writes appropriate work orders or memos or reports problem to safety officers and others when safety related problems are observed.
Inspects fire extinguishers and eye wash stations and conduct or assist others in conducting other safety and Public Safety inspections such as Environment of Care Rounds as assigned.
Tests and checks alarm system equipment and other equipment as assigned to make sure they are functioning correctly.
Performs fire watches when requested.
Monitors Camera systems, Infant Abduction systems, Fire Alarm systems, Medical Gas Alarms, and generator alarms.
Investigates reports of loss and damage property and reports of criminal activity.
Assists law enforcement with in custody individuals as needed.
Analyzes and coordinates responses to all alarms on the property.
Responds to emergency incidents and provide physical Public Safety to our command location.
Performs inspection of buildings, doors (interior and exterior) to make sure they are opened on time and secured after the regular business day.
Picks up cash deposits daily to be delivered to the cashier’s office.
Searches patient rooms and patient property for contraband and if found to take the proper safety steps to render them safe.
Responds to AirCare landing and take offs.
Provides detailed directions when requested by a visitor or patient.
Provides escorts to staff members when requested on off business hours.
Provides patient and staff Public Safety and safety stand by for terminations, TDO hearings.
Escorts disgruntled individuals from the building or property.
Responds to emergency calls for service consistently in a prompt manner. IE. Fire, Biological, Mass casualty, Hospital Lock Down, Radiation Emergencies and Active Shooter.
Assists in transporting patients to BHS.
Monitors ECO/TDO patients.
Intervenes in patient, visitor or family disputes and maintains order.
Provides assistance to staff when they are working with an aggressive person and intervenes as necessary before staff are injured.

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally.
In addition to a competitive salary, our most popular benefits for full-time employees include:
A Zero-Deductible Health Plan
Dental and vision insurance
Generous Paid Time Off
Tuition Assistance
Retirement Savings Match
A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development.
In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com .