Lien Release Specialist

Valon Mortgage • Phoenix, AZ

7d

About The Position

The Lien Release Specialist will be responsible for overseeing lien release, NY CEMA’s, Assignments, Co-Ops, Chattel, Lien Release Return Mail, and Power of Attorneys. The ideal candidate possesses a strong background in loan servicing or mortgage operations and expertise in navigating complex loan transactions while ensuring compliance with relevant regulations, such as Lien Release. This role requires creative problem-solving skills, an innovative mindset to approach servicing challenges, and effective collaboration with cross-functional teams. The Lien Release Specialist will play a crucial role in providing a first-class experience for homeowners with special servicing needs, contributing to the overall success and efficiency of Valon's operations.

Requirements

• Proven ability to approach servicing challenges with creativity and innovation, finding effective solutions for unique and complex loan scenarios.
• Experience ensuring compliance with industry regulations and implementing processes to meet legal requirements.
• Strong problem-solving skills and the ability to adapt to changing circumstances while maintaining a focus on customer satisfaction.
• Excellent communication skills, both written and verbal, to effectively interact with internal teams and external stakeholders.
• Demonstrate ability to collaborate with cross-functional teams, including customer service, legal, and loan origination, to achieve common goals.
• Minimum education requirement: High school diploma or GED equivalent required

Responsibilities

• Works closely with the outsource vendor to clear lien release exceptions within state-specific timelines
• Assists internal and external customers with lien release-related inquiries
• Processing chattel lien releases
• Manages daily exception reports
• Preparing missing assignments
• Manage incoming POA’s for accuracy and forward to the vendor
• Manage the vendor's signing matrix
• Print lien releases, submit for execution, and forward to the vendor
• Strong communication skills, both verbal and written
• Perform additional duties as delegated by management

Benefits

• Compensation: Competitive salary and 401k plan.
• Health & well-being: We invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits, an EAP for additional support.
• Food & meals: In-office snacks and drinks (and Bagel Fridays)!
• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
• Grow together: Company-wide orientation for you to successfully onboard, alongside other learning and development opportunities, including regular review cycles that feature 360-degree feedback.
• Play together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
• Generous time off: 17 days paid time off, sick days, and 11 company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees