Lien Clearance Associate

Old Republic Title•Akron, OH

2d•Hybrid

About The Position

Job Summary: Are you ready to make a real impact in a dynamic and collaborative environment? As a Lien Clearance Associate on our team, you'll help clients clear title issues, ensuring smooth and timely resolutions. This role offers growth potential, competitive benefits, and a supportive work-life balance with a flexible Monday-to-Friday schedule. If you thrive in a fast-paced setting, enjoy problem-solving, and are passionate about delivering exceptional customer service, this is the perfect opportunity for you! This position will begin in our Akron, OH or Pittsburgh, PA office, and will transition to a hybrid schedule after a probationary period. What Makes This Opportunity Exciting: Make a Difference: Your work will directly contribute to clearing title issues and helping clients achieve their goals. Collaborative Environment: You'll work closely with various departments, customers, and external partners, fostering strong relationships and teamwork. Opportunities for Growth: This role offers the potential for professional development and advancement within a supportive and forward-thinking company. Competitive Compensation: We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for overtime.

Requirements

Strong Communicator: You’ll interact with clients and internal teams daily, so excellent verbal and written communication skills are essential.
Customer-Focused: You have a passion for delivering outstanding service and building lasting relationships.
Detail-Oriented & Organized: Managing multiple projects with precision is second nature to you.
Tech-Savvy: Proficiency in Microsoft Office Suite and Outlook is required.
Team Player: You thrive in a collaborative environment, working closely with peers and supervisors to achieve common goals.
Ability to maintain focus and perform under pressure.
Willingness to work approved overtime when necessary.
Frequent and repetitive typing is required.

Responsibilities

Analyze & Resolve: Review new files to determine lien clearance needs, order payoff demands, and resolve any title issues that arise.
Client Communication: Notify customers of lien issues, and work with them and borrowers to resolve concerns quickly and efficiently.
Collaboration & Coordination: Interact with lenders, to verify information and clear liens, coordinating with internal and external teams to ensure a smooth process.
Proactive Problem-Solving: Monitor outstanding lien clearance issues, follow up consistently, and escalate problems to a supervisor when necessary.
Adapt & Support: Assist with other tasks as assigned.

Benefits

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets