Lido AM Bartender

Four Seasons Hotels and Resorts•Miami Beach, FL

4d•Onsite

About The Position

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores. About the role The AM Bar Bartender is an essential member of the Restaurant daytime team dedicated to providing exceptional quality and service to our guests. The Bartender assures each guest is greeted promptly, courteously, graciously with eye contact, and a smile. The Bartender provides quick and efficient beverage service, following the state and city alcohol law while adhering to Four Seasons hotels standards of service. The Bartender has a complete working knowledge of all products served by the bar and ensures that all the details of service are performed properly and that every guest receives the highest quality of service. We are looking for individuals with excellent personal presentation and interpersonal skills. Strong beverage knowledge regarding beer, wine and liquor is required. Working knowledge of the Micros system is essential. The ideal candidate will have a confident outgoing personality and a can-do approach to any request. The Bartender position requires continuous standing for up to 8 hours a day and requires the ability to lift up to 50lbs. Applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays.

Requirements

Minimum two years bartending or related work.
Ability to pour, mix, and blend a wide variety, of wines, spirits, and missed drinks.
Ability to accurately process cash and credit card transactions.

Responsibilities

Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards.
Confirm guest orders including any special needs or requests from the lounge server using the hotel’s point-of-sales system; check completed orders with the guest’s original order.
Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods; maintain a working knowledge of liquors, wines, beets, ports, cognacs and specialty drinks.
Serve food items in the bar area with same level of knowledge as beverage items.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks making sure that no items are prepared without a check; process cash and credit card payments; properly settle voided checks or complimentary items.