LIDDA General Revenue Team Lead (52807)

Metrocare • Dallas, TX

242d

About The Position

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health, developmental disability and permanent supported housing services in Dallas County serving over 50,000 children, teens and adults annually. For over 55 years, Metrocare has provided a broad array of services from mental health care, primary care, services for veterans and their loved ones, accessible pharmacies, homeless outreach, and supportive social services. Metrocare provides specialty mental health services to over 10,000 children and teens and has numerous programs for babies, children and adults with disabilities, including Early Childhood Intervention, Flourishing Families, Nurturing Parenting, Supported Employment and two specialty autism clinics in Dallas and DeSoto. In conjunction with clinical care, Metrocare's Altshuler Center for Education & Research is transforming the community mental health landscape of North Texas through workforce development focused on innovative partnerships and exceptional trauma-informed training.

Requirements

• Bachelor's or advanced degree from an accredited college or university required with a major in a social, behavioral, or human service field.
• At least two years of supervisory or management experience.
• Four years' experience in coordinating or providing services to individuals with IDD.

Nice To Haves

• Master's degree in social, behavioral, or human services with a major in a qualified field such as psychology, counseling, or social work.

Responsibilities

• Provide supervision, training, and support to Service Coordinators.
• Monitor, including job evaluations, compliance with policies, and implementation of the disciplinary process when necessary.
• Ensure the timely completion and submission of required documentation, including but not limited to Person Centered Planning, Service Documentation and Service Authorizations in accordance with Texas Administrative Code (TAC), Health and Human Services (HHS) Performance Contract, and GR Billing requirements.
• Monitor staff benchmarks and the appropriateness of assigned GR cases.
• Ensure all GR referrals are assigned and contacted within the identified time frames.
• Participate in ARD meetings and community fairs.
• Provide coverage for Service Coordinator responsibilities during staff vacancies or as needed.
• Ensure all GR Referrals for crisis cases are contacted and connected to services within the 48 hour timeframe.
• Identify available community living options, services, and supports to assist individuals to successfully live in the community.
• Perform other duties as assigned.

Benefits

• Medical/Dental/Vision
• Paid Leave
• Paid Holidays
• Employee Assistance Program
• Free Mental Healthcare
• Retirement Plan, including employer matching
• Health Savings Account, including employer matching
• Professional Development Allowance up to $2000 per year
• Bilingual Stipend - up to 6% of the base salary
• Many other benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree