Licensing Specialist

One to One Health • Chattanooga, TN

1d

About The Position

One to One Health is an innovative healthcare company that prides itself on delivering relationship-driven care. One to One was founded by a primary care physician whose passion is delivering superior healthcare outcomes with a focus on patient experience and eliminating barriers to care. One to One Health operates TextCare, a comprehensive telemedicine service that empowers patients to initiate care journeys with a text message. The service meets patients in their preferred communication channel and delivers care that ranges from prescription refills and telehealth visits to complex specialty referral and chronic condition management. About the role: We're looking to grow the Licensing team with the addition of a Licensing Specialist. As part of the dynamic team, you'll play a pivotal role in ensuring the prompt and accurate processing of NP/PA/MD licenses, perform administrative tasks, and work alongside our operations team to ensure visibility and alignment on priorities. Your influence will extend to shaping the infrastructure of this team as it continues to grow.

Requirements

• Excellent organizational skills and attention to detail.
• Bachelor’s degree preferred or 3 years of relevant work experience required.
• Effective communication skills for internal and external coordination.
• Ability to work independently and manage multiple tasks simultaneously.
• Willingness to learn new skills and adapt to a fast-paced, rapidly changing environment.

Nice To Haves

• Previous experience in using Microsoft Suite, state databases, and similar software applications a plus

Responsibilities

• Prepare and submit provider license applications by gathering required documents, completing forms, and ensuring every detail is accurate before submission.
• Track applications from start to finish, including proactive status monitoring, managing follow up, and completing pre/post submission tasks to keep the process moving.
• Manage communication directly with state licensing boards and regulatory agencies to confirm and document application requirements, resolve issues, and press for continuous status updates.
• Maintain organized digital records of all provider licenses, renewal dates, and related documentation so information is easy to access and audit-ready.
• Partner directly with providers to collect required information and documentation, follow up on incomplete items, and keep them informed on application status and next steps.
• Proactively monitor expiration dates and initiate renewals early to prevent any lapse in licensure.
• Support process improvement efforts by identifying ways to make tracking, documentation, and workflows more efficient as the team grows.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level