Licensing Specialist

ADT Security Services • Springville, UT

85d

About The Position

The Licensing Assistant processes all required new and renewal license applications and provides guidance to licensed business center staff. This role ensures that required licenses are issued and properly maintained in accordance with state regulations. The Licensing Assistant may be expected to perform some or all of the duties listed, and other duties as assigned.

Requirements

• High School Diploma or General Education Degree (GED).
• Some college and six months experience gathering information from various businesses or governmental entities and following their procedures for specific documents preferred.
• Knowledge of relevant Federal and State licensing laws and regulations.
• Proficiency in using computer and Microsoft Office applications (Word, Excel, Access, Outlook), and Internet.
• Knowledge of organization's products, policies and procedures, and the respective functions of the departments.

Nice To Haves

• Excellent customer service skills.
• Very organized and detail oriented.
• Self-motivated with a professional attitude.
• Excellent communication and listening skills.
• Strong typing and data entry skills.

Responsibilities

• Ensures that state licenses are obtained and maintained for all positions that require a license.
• Completes applications/renewal forms and instructions for completion and ensures accuracy prior to submitting for processing.
• Submits renewal forms and miscellaneous correspondence.
• Receives, researches, and responds to incoming questions/complaints; provides information, explains policies and procedures.
• Maintains and/or creates files/record keeping systems for individual licensing.
• Tracks application and renewal status and follows up on issues, conflicts, and problems.
• Uses internal programs and internet sites for recording and verifying license status.
• Responds to licensing inquiries from company and industry contacts.
• Performs legal research and communicates requirements/restrictions to the appropriate teams.
• Maintains licensing files and the integrity of the licensing database.
• Assists in special projects as initiated and supervised by Manager.
• Performs all other duties and projects as assigned and approved by the Licensing Manager and leadership.

What This Job Offers

• Industry: Administrative and Support Services
• Education Level: High school or GED