Licensed Veterinary Technician

Petco•Atascocita, TX

1d•Onsite

About The Position

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. With 29,000 partners, Petco operates 1,500+ pet care centers, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers across the U.S., Mexico, and Puerto Rico. The company is purpose-driven, believing that what's good for pets, people, and the planet is good for Petco. The purpose of this Veterinarian Technician position is to provide excellent veterinary care to Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Technician represents the mission and values to all clients and partners, setting the tone for the technical and customer support team and fostering cohesion and motivation within the hospital partners. All team members are responsible for ensuring the patient's needs always come first, creating an exceptional customer and patient experience, resolving contentious issues promptly, and promoting exceptional teamwork and commitment to shared goals.

Requirements

College or college-equivalent education (completed) as required in becoming a Credentialed Veterinary Technician in the state in which the hospital is located.
Must have at least 1-year previous experience as a Veterinary Technician or working in a veterinary practice.
Must have excellent written and verbal communication skills.
Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
Must have telephone and computer skills.
Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.

Responsibilities

Greet clients and patients, escort into an exam room, obtain weight and vital signs (temperature, pulse, respirations, pain score, body condition score), record all in the electronic medical record, and begin documentation of the patient visit by obtaining and recording a thorough patient history.
Assist veterinarian with appointments (routine and emergency), surgery, dentistry, and euthanasias, taking direct supervision from the veterinarian(s) and the Hospital Office Manager or Hospital Leader on Duty.
Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian, and maintain the electronic medical record.
Schedule appointments, communicate with and educate clients, relay test results to doctor and clients, maintain and update inventory as well as client/patient records, and manage accounts receivable.
Prepare patients for surgical and dental procedures, safely support induction and monitoring of anesthetized patients including checking and recording vital parameters (under direction of the veterinarian), monitor patients during recovery, and prepare them for discharge to owner or transfer to an overnight care facility as needed.
Provide in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous therapies; keep patients clean, watered, and fed (when indicated and directed by veterinarian), and safely walk canine patients when necessary for elimination.
Participate in the training of new staff members and general dissemination of knowledge as required.
Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.
Perform additional duties as assigned.
Provide backup phone and front desk support as needed.