LensCrafters - Licensed Store Manager 2 Macys # 8874 - ALDERWOOD Mall
About The Position
LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. LensCrafters and Macy's relationship is built around a shared mission of providing customers with the highest quality eye care, a passion for style and a broad brand portfolio able to meet diverse customer choices. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION The overall mission of the LensCrafters at Macy's Store Manager is to be a leader and business owner within the marketplace and LensCrafters organization. The Store Manager establishes LensCrafters as the premier destination for all vision needs within the community, gains market share, drives both topline and profitability growth, delivers key performance metrics through the brand proposition ensuring flawless execution of superior customer and patient experience, establishing high standards of performance and operational excellence through exceptional high performing talent and adherence to all policies and procedures.
Requirements
- High School graduate or equivalent
- 4+ years management/supervisory experience
- State licensure
- A proven track record of delivering results and positive growth
- Excellent business and financial acumen including operational analysis
- Comprehensive knowledge of retail operations, processes and policies
- Strong basic math skills
- Familiarity with cash register, computers and calculators
- Strong command of the English language for all correspondence
Nice To Haves
- College degree or equivalent
- Previous experience in leadership position within retail and customer service
- Knowledge of basic optics
- Knowledge of current store merchandise
Responsibilities
- Drive quality and improvement to meet/exceed all key performance indicators
- Ensure LensCrafters is known as the leading optical provider within Host/community/market
- Demonstrate deep understanding of retail business and the capability to transfer knowledge to superior sales and business results
- Exhibit strong business acumen centered on continual improvement and execution of Best Practices for growth
- Propose and execute business plans to maximize sales and profit, identifies root cause of issues and address recovery opportunities
- Lead a team through strong knowledge and skills regarding customer relations and deliver unsurpassed Customer Experiences
- Manage profits and expenses for the store
- Consistently establish clear expectations, train, coach and develop team to perform the job with excellence and great accountability
- Recruit and select high caliber, success oriented talent, top-grade team and create talent pipeline for succession planning
- Follow workforce management guidelines to optimally staff store, ensuring the right level of talent is scheduled appropriately based on the needs of the business
- Execute visual directives to achieve a consistent company message and high standards.
- Effectively leads Doctor of Optometry co-planning business meetings
- Leverage insurance plans with local companies and attends local health fairs
- Adhere to and ensure compliance of team to Company and Host policies and procedures
- Perform administrative duties to include cash, payroll, inventory management, technical application and understanding
- Ensure all Company approved safety programs are implemented and maintained
- Work weekends and evenings in support of the business needs, taking responsibility for the optimal running of the store and ensuring goals are met
Benefits
- Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Food Services and Drinking Places
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
