Licensed Spa Coordinator, Century City
About The Position
We are looking for an energetic, creative, and enthusiastic Spa Coordinator to join the Equinox team at its state-of-the-art location in Century City! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. The Spa Coordinator is responsible to help ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orientating guests to the spa facilities, and providing personal guest service. Job responsibilities include but are not limited to the following: Interviewing, hiring and coaching staff members Outreach marketing for the spa Manage daily operations including inventory management, client relationships, and driving the business to achieve financial goals and budgets Perform up to 10 treatments per week Provide orientation tour, explaining spa amenities offered and answering guests' questions Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation Actively promote the spa, treatments, services, sessions, and retail, as well as programming promotions. Handle guests' questions and concerns professionally and courteously Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area
Requirements
- Enthusiasm and possession of excellent customer service skills
- Must possess a valid California Massage Therapy or Esthetics License
- Enjoys working with people with a friendly and outgoing personality
- Able to be efficient and productive in a fast-paced environment
- Basic math and money handling skills
- Excellent communication, listening, and computer skills
- Be a team player
Responsibilities
- Interviewing, hiring and coaching staff members
- Outreach marketing for the spa
- Manage daily operations including inventory management, client relationships, and driving the business to achieve financial goals and budgets
- Perform up to 10 treatments per week
- Provide orientation tour, explaining spa amenities offered and answering guests' questions
- Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
- Actively promote the spa, treatments, services, sessions, and retail, as well as programming promotions.
- Handle guests' questions and concerns professionally and courteously
- Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area
Benefits
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
