Licensed Social Worker (Bilingual Spanish) - STAR+PLUS - Hybrid WFH

UnitedHealth Group•El Paso, TX

46d•Hybrid

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Optum family of businesses is seeking a Licensed Social Worker to join our team in El Paso, TX. As a member of the Optum Health Enterprise Clinical Services team, you’ll be an integral part of our vision to make healthcare better for everyone. The Licensed Social Worker serves as a key member of the interdisciplinary healthcare team, managing non-HCBS waiver member care to improve clinical outcomes, financial performance, and member satisfaction. This role oversees the member’s case within the scope of licensure, provides guidance to non-RN clinicians, and develops, monitors, and adjusts individualized care plans to ensure optimal health across the care continuum. This position follows a hybrid work from home (WFH) model, with field visits as needed. The schedule is Monday - Friday, 8:00 AM MT - 5:00 PM MT, no evenings, weekends or holidays. Must reside and hold an unrestricted license in the state of Texas. We are committed to your well-being and growth, offering a comprehensive package of perks and benefits with varying eligibility based on role, including: Competitive salary Flexible work models & paid time off, when you need it Health and well-being benefits like health insurance, 401k matching, and other family support and wellness resources Professional development with tuition reimbursement and dedicated learning time to advance your career Mileage reimbursement You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Master’s degree in social work (MSW) and current Texas licensure as a Licensed Social Worker
2+ years of experience in community health, case management, or clinical care settings
Experience with STAR + PLUS Texas Medicaid managed care program
Proficiency with MS Word, Excel, and Outlook
Bilingual (Spanish)
Dedicated home office space and access to install secure high-speed internet in home (Cable Broadband, DSL, or Fiber)
Ability to travel within assigned region; valid driver’s license and reliable transportation

Responsibilities

Conduct comprehensive assessments (telephonic or in-person) to identify physical, behavioral, and social needs
Develop, implement, and monitor individualized care plans in collaboration with members, families, and providers
Coordinate care for members with chronic conditions, disabilities, or high-risk complications
Facilitate referrals to social services, community resources, and support programs
Educate members and families on care options and available services
Serve as the primary point of contact for care coordination and advocate for member needs
Ensure timely documentation of assessments, care plans, and service delivery
Participate in interdisciplinary team meetings and support safe transitions of care

Benefits

Competitive salary
Flexible work models & paid time off, when you need it
Health and well-being benefits like health insurance, 401k matching, and other family support and wellness resources
Professional development with tuition reimbursement and dedicated learning time to advance your career
Mileage reimbursement

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