Onsite Licensed Sales Counselor

KB Home•San Ramon, CA

21h•Onsite

About The Position

KB Home is one of America's largest and most trusted homebuilders, with nearly 700,000 quality-homes built over our more than 65-year history. Operating across 21 divisions in 9 states, KB Home creates places where families can make a lifetime of memories, driven by a culture of customer obsession to make homeownership attainable for all. The company is seeking a dynamic and driven New Home Sales Counselor to meet with prospective buyers, communicate the benefits of newly constructed residential homes, and close sales with the ultimate goal of creating satisfied customers.

Requirements

High school degree or equivalent required
Previous sales experience required
Current local Real Estate license required
Ability to connect with people and develop and maintain professional relationships
Action-oriented with the drive to push sales to successful closure
Customer-centric approach, seeking solutions from the customer's perspective
Strong verbal and written communication skills, with the ability to communicate accurately and persuasively
Ability to work within a team setting, inclusive of others' ideas, and a willingness to cooperate
Quick and accurate decision-making based on facts, data, and metrics
Proficient in Microsoft applications, including Word, Excel, PowerPoint, and Outlook
Experience with customer relationship management software
Flexible schedule availability, including evenings, weekends, and holidays
Ability to complete all physical requirements of the job with or without a reasonable accommodation
Ability to stand or sit for extended periods
Ability to move about work location
Ability to drive/travel as needed with valid driver's license due to local travel within and between communities
Ability to walk up and down stairs
Ability to observe details at close range and communicate information so others will understand
Ability to transport and move up to 20 lbs and move as needed
Periodically works in outdoor weather conditions

Nice To Haves

Bachelor's degree preferred
New home sales experience preferred
Previous experience using social media to drive sales traffic strongly preferred

Responsibilities

Welcome visitors and provide them with literature, point-of-sale information, and handouts
Respond to customer requests for further assistance or information
Demonstrate models, homes, and home sites, discussing floor plans, general construction, and options
Overcome sales objections and close the sale, ensuring customer satisfaction
Receive offers and refer questions about financing to our preferred lender (KBHS)
Document sales transactions, follow up on loan applications, and monitor sales and cancellations
Conduct weekly follow-up calls with buyers until the home closes
Ensure all sales models and the entire community are properly maintained and clean
Keep marketing materials updated and ready for distribution
Generate 50% of new prospects through networking, referrals, and effective follow-up
Create and utilize competitive market analysis (CMA) and other data-driven tools to sell homes
Contact real estate brokers and conduct presentations to attract them to our communities
Host grand openings and community events