Licensed Practice Manager

AEG Vision • Lexington, SC

73d

About The Position

The Licensed Practice Manager (LPM) has accountability for all aspects of the location business operations. As a 'people first' organization, the PM is a champion of their team through development programs of coaching, mentoring, and performance management. The PM is responsible for creating memorable experiences with each patient, driving top line sales, increasing margin, controlling payroll expenses, and increasing profitability to meet the company’s overall business objectives. The LPM works directly with the staff and OD partners to ensure professional eye exams and medical services are provided, quality product selection is made, vision insurance plans are accepted, and remarkable patient service is delivered. The ideal candidate will be passionate about people, patient care, and the 'Acuity Way'.

Requirements

• 3-5 years of professional setting background with leadership capacity
• State Licensure
• Optical dispensing experience
• Business Degree in Hospitality, Business, or related experience in management field
• Excellent Verbal and Written Communication Skills
• Optician Certification

Responsibilities

• Applies leadership, creative thinking, and analytical skills to improve individual practice performance and solve operational issues.
• Builds an effective team that works collaboratively to achieve results.
• Addresses the practice’s unique strengths and challenges with objectives, strategies, and plans.
• Establishes clear objectives for store staff, communicates expectations with clarity, and sets high standards for performance.
• Sets the standard for remarkable patient service and experience utilizing the Acuity Way.
• Identifies and selects top talent that matches AEG’s values and recruits for long-term sustainability.
• Custom fits glasses and precisely places prescriptions in lenses.
• Collects eye and face measurements to ensure proper fit.
• Interprets prescriptions written by optometrists and ophthalmologists.
• Works closely with the District Manager to achieve and exceed financial plans for the practice.
• Learns quickly and adapts to new problems, working to solve for creative solutions.
• Demonstrates a relentless style to achieving results and developing others, sharing best practices within the AEG platform.
• Retains an open mind when adapting to change as a versatile learner.
• Marshals resources to get tasks done efficiently and orchestrates many activities to accomplish various goals through superior service.
• Ensures daily sales are reviewed, identifies gaps, and implements solutions to close the gap.
• Reinforces the practice selling strategy and the Acuity Way.
• Protects the company through loss prevention.
• Partners with Human Resources to ensure that employees are committed to the handbook guidelines.

Benefits

• 401(k) with Match
• Medical/Dental/Life/STD/LTD
• Vision Service Plan
• Employee Vision Discount Program
• HSA/FSA
• PTO
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees