Licensed Practical Nurse - Triage

About the position

Do you want to help others have a better quality of life? Build Meaningful relationships with patients? Become a part of an established and thriving organization? If you answered yes to any of these questions, Albany ENT & Allergy has an opportunity for you. At Albany ENT & Allergy Services, we are patient focused and prioritize delivering clinical expertise in a warm and caring way. We seek a forward-thinking LPN whose values align with our own and share our mission of community minded care. Albany ENT & Allergy is proud to have been named a Best Place to Work in the Capital Region for 2023 and 2024. Albany ENT offers a consistent schedule with no weekend hours, a competitive salary, and a comprehensive benefits package, which includes health insurance, generous paid time off, and paid holidays. If you are looking for a new opportunity with a practice that values its employees, believes in work/life balance, and prides itself on delivering compassionate, patient-centered care, we encourage you to APPLY TODAY!

Responsibilities

• Handle phone calls from patients who are seeking medical attention with compassion, good judgment and making decisions based on clinical and regulatory policies and protocols.
• Educate patients on the phone who have questions about the services provided.
• Schedule appointments, and answer patient questions.
• Completes Prior Authorizations.
• Processes medication renewals and authorizations.
• Execute all provider orders as indicated, directs ordered testing to appropriate staff member, initiates appropriate follow up.
• Sends specimens with completed forms to the lab as directed by the provider.
• Performs post op calls in a timely manner.
• Exercises judgment in making decisions regarding adherence to policy, sequence of work, modifies or adapts results to meet different conditions, and makes decisions based on clinical or regulatory policies and protocols.

Requirements

• Must possess a New York State license and current registration for Licensed Practical Nursing.
• 1-2 years’ experience in outpatient setting preferred.
• BLS certificate required.
• Demonstrate excellent customer service skills.
• Proficient computer skills with excellent attention to detail, organization and time management skills.
• Ability to handle a busy office environment.

Benefits

• Health insurance
• Generous paid time off
• Paid holidays