To act as a patient advocate, providing continuity of care designed to meet individual patient needs through collaboration with other members of the health care team at the facility. This position is responsible for performing a variety of duties including, but not limited to, patient and visitor communication, COVID testing, order entry, direct patient care, and clerical duties. Greets patients and families with a positive and welcoming attitude. Works to put patients and families at ease during their time at Manhattan Surgical Hospital Provides communication between the business office department, the clinical departments, patients, and visitors. Provides pertinent information to the patient’s family in the waiting area according to policies and procedures Accepts and relays messages effectively; transports patients and families as needed to private conference rooms Identifies emergencies and initiates appropriate response. Assesses, plans, implements, and evaluates nursing care in accordance with hospital policy/procedure and with departmental, area and national standards. Ensures a safe supportive environment for staff, medical staff, and patients. Participates in thorough orientation of employees, in-service education, and staff development to maximize productivity and minimize turnover. Demonstrates effective interpersonal communication skills with all staff regarding departmental operation, practices, medical-legal and patient care issues. Responsible for attendance and punctuality to ensure efficient and cost-effective operations of the department. Uses budgeted supplies and equipment judiciously. Assumes responsibility for keeping current with department organizational trends and customer needs through active participation in activities designed to enhance skills, professional and personal growth. Demonstrates computer skills which include accessing various computer programs and correctly inputting data into the appropriate program. Maintains nursing licensure, BLS certification. Treats all patients equally in accordance with Patient Rights. Acts on behalf of the patient advocate. Reviews and carries out physician orders in an appropriate professional manner. Collects patient COVID history information, vaccination status, and performs COVID testing for patients, staff, and medical staff when needed. Other duties as assigned. Works under RN on shift, asks advice and discusses patient problems to provide best care.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed