Licensed Practical Nurse/Medical Home Coordinator

TriHealth • Loveland, OH

19h • Onsite

About The Position

TriHealth is seeking a Licensed Practical Nurse (LPN) to serve as a Medical Home Coordinator in a physician office setting. This role is essential for creating positive patient experiences and supporting high-quality primary and specialty care. The LPN will provide both direct and indirect patient care in a primary care office, working with care delivery providers to identify gaps in care, schedule required care, and provide referral follow-up. Key responsibilities include pre-visit planning for the patient panel, coordinating messages through electronic portals, and assisting in managing transitions of care. The Medical Home LPN will act as a clinical liaison to the physician care plan, actively communicating with patients, participating in process improvements, and being knowledgeable of clinical goals and outcomes, including patient satisfaction and engagement. The position requires strong skills in clinical care, customer service, communication, and teamwork, and supports the mission, values, and management of TriHealth Physician Practices.

Requirements

• Graduate of an approved technical, professional, or vocational program in Healthcare
• Equivalent experience accepted in lieu of degree
• Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR)
• Medical office flow, especially the clerical/front office tasks
• Ability to make quick decisions based on well thought out consequences/results
• Knowledge of EMR
• 3-4 years experience Clinical Healthcare
• Must have strong skills in clinical care, customer service, communication, and teamwork.

Nice To Haves

• Healthcare clinical experience preferred physician practice or related field
• Practice management software and medical coding/billing strongly encouraged

Responsibilities

• Coordinates primary care rooming, clinical procedures, and both adult and pediatric patient care, including immunizations, venipuncture, point‑of‑care testing, and retinal imaging.
• Follows scheduling decision trees, protocols, and policies while ensuring proper use of clinical equipment.
• Documents all aspects of care accurately, including clinical calls, rooming questions, procedures, orders, prescriptions, pharmacy coordination, and workflow tasks; manages MyChart and patient messages in a timely manner.
• Participates in patient‑centered medical home activities by reviewing charts for gaps in care, supporting outreach, completing pre‑visit planning, attending daily huddles, and promoting wellness and prevention.
• Applies knowledge of population health and value‑based care, using quality metrics for wellness and chronic disease management, identifying at‑risk patients, and completing required training.
• Supports longitudinal patient care through post‑ED and post‑inpatient outreach, thorough documentation, and collaboration with RNs, Social Workers, CHWs, and pharmacists; provides basic community resource guidance.
• Educates and coaches patients on wellness and chronic disease management, helping facilitate follow‑up appointments, referrals, and ongoing care coordination.

Benefits

• Sign on bonus up to $2500 with a one year work commitment (For external candidates)
• Competitive shift differentials
• Opportunities for professional growth
• Comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees