LensCrafters - Licensed Optician
About The Position
At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers' expectations.
Requirements
- High School graduate or equivalent
- State Licensure
- Optical dispensing experience
- Strong customer service skills: communicator, listener & team builder
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Selling skills - ability to use & carry an iPAD/tablet
- Familiarity with POS, computers & calculators
- Embrace new technology & change
Nice To Haves
- Previous customer service & retail experience
Responsibilities
- Welcome all customers, set expectations with customers
- Custom fit glasses & precisely place prescription in lenses
- Acts as a leader in optical acumen
- Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
- Assists team with complex product needs & prescriptions
- Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
- Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
- Ability to multi-task, prioritize & manage time with competing priorities
- Strive to achieve exceptional results on Brand KPIs & competencies
- Take pride in store appearance, help to keep store clean, attractive & organized
- Inform management of safety opportunities; demonstrates safe work practices
- Resourceful, self-motivated with a desire for continual learning, improvement & results
- Adhere to company policies & procedure, including discounts, promotions & inventory management
Benefits
- health care
- retirement savings
- paid time off/vacation
- various employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
