Licensed Optician - Newbury St

Warby Parker • Boston, MA

3h • Onsite

About The Position

Warby Parker is searching for skilled and enthusiastic Opticians to join their growing team of in-house optical all-stars. This role is integral to helping people see, requiring the Optician to become an expert in the brand and its glasses. The position involves delivering extraordinary customer service to leave customers excited and confident about their glasses, whether they are longtime Warby Parker fans or first-time wearers. Opticians will partner with motivated, collaborative individuals and have opportunities to expand their skill set with career-advancing resources and benefits. The ideal candidate is a lifelong learner eager to contribute to Warby Parker's growth. Warby Parker was founded with a mission to inspire and impact the world with vision, purpose, and style, constantly seeking to do more and make a greater impact by reimagining what a company and industry can be. They aim to demonstrate that a business can scale while doing good in the world without charging a premium. Since 2010, they have pioneered ideas, designed products, and developed technologies to help people see, offering designer-quality glasses, contacts, eye exams, and vision tests online, in stores, or at home. They believe in vision for all, distributing a pair of glasses to someone in need for every pair sold through their Buy a Pair, Give a Pair program.

Requirements

• A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
• Passionate about the eyewear and retail industries
• A clear, effective, and professional communicator-you can break down technical terms for customers to easily understand
• Dedicated to going above-and-beyond to make customers (and your teammates!) happy
• An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
• Extremely detail-oriented and capable of juggling a wide range of responsibilities
• Open-minded-you're constantly learning and challenging what you know
• Someone who takes your work very seriously, but not yourself
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

• Work directly with customers to help meet all of their eyewear needs
• Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
• Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
• Use your expertise to explain prescription terminology and product offerings to customers
• Work with your team to make sure all customers receive exceptional service
• Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
• Represent our brand to help educate others and get them excited about our values and mission

Benefits

• Health, vision, and dental insurance (full-time employees)
• Life and AD&D Insurance (full-time employees)
• Paid sick leave (full-time and part-time employees)
• Paid Holidays (full-time employees)
• Vacation days per year (full-time employees)
• Retirement savings plan (401(k)) (full-time employees)
• Parental leave (non-birthing parents included) (full-time employees)
• Short-term disability (full-time employees)
• Employee Stock Purchase Plan (full-time and part-time employees)
• Employee Assistance Program (EAP) (full-time and part-time employees)
• Bereavement Support (full-time employees)
• Optical Education Reimbursement (full-time employees)
• Free eyewear (full-time and part-time employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees