Licensed Optician Part Time

MyEyeDr•East Ellijay, GA

30d

About The Position

See yourself starting a new career journey? As a MyEyeDr. Licensed Dispensing Optician (LDO) you will analyze prescriptions to make recommendations that provide the highest quality vision care to our patients. Additionally, the LDO fits, measures, and adjusts eyeglasses to exceed the patients' needs and expectations as well as problem solves any difficulty a patient may experience regarding vision care. The LDO is responsible to provide oversight on all prescriptions throughout the office.

Requirements

Must be State Board Certified Licensed Dispensing Optician
2-5 years of related eyewear experience within a similar office environment
Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences
Strong comfort level with optical and lens related concerns
Demonstrates the ability to actively oversee, understand and describe multiple prescriptions daily
Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends
Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment
Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met
Proficiency in utilization of automated equipment and systems standard to the optometry industry

Nice To Haves

AA or BA/BS in related field is desirable

Responsibilities

Provide patients with exceptional customer service by understanding and assisting the patient's needs
Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate patient
Converse with patients to analyze and assess patient's vision problems and needs
Provide oversight on all prescriptions throughout the office
Maximize sales by using the company's best, better, good sales concept, maximizing key areas such as promotions, product of choice, Anti-Reflective coating, poly, warranties, 2nd pairs and backup eyeglasses, etc.
Maximize insurance plans for patients and provide patients with comprehensive explanation of their insurance benefits
Understand the company's cost of goods and retail fee schedules. Be able to utilize knowledge of cost of goods to eliminate situations where cost-conscious patients might consider taking their Rx to a discount retailer ("walking Rx")
Focus on all company Key Patient Indicators
Educate patient on the adaptation of new Rx's and care of lenses
Use pupillometer, PD ruler and other technical aids for proper fit and measurements
Promise accurate delivery & turnaround times meeting the patients' needs. Immediately notify patient of any delays of delivery times
Understand all promotions, coupons and third-party programs available through MyEyeDr.
Conduct "Care Calls" on a daily basis to patients who received their eyewear one week prior
Use lensometer to neutralize, verify and make a final inspection of eyewear
Notify and re-notify patients when eyeglasses are complete for dispensing
Fit and adjust completed eyewear for each patient
Ensure product pricing is accurate
Monitor jobs waiting to be picked up. Inform management of any job held over 30 days
Clean and merchandise displays on a daily basis, displaying effective merchandise at all times
Place all returns in their proper bins
Perform preliminary testing for patients, as needed
Accurately process patient payment transactions
Help maintain the attractive appearance of the office
Attend all office meetings
Participate in all training opportunities offered by MyEyeDr.
Other duties, as assigned