Licensed Optician - Assistant Manager

National Vision • Lutz, FL

387d

About The Position

The Licensed Optician - Assistant Manager at America's Best plays a crucial role in overseeing daily store operations, ensuring exceptional customer service, and managing personnel and inventory. This position is integral to maintaining the store's performance and profitability while fostering a positive work environment for associates. The role includes responsibilities such as optimizing the eyeglass department, leading a team, and mentoring potential Apprentice Opticians, all while adhering to company standards and policies.

Requirements

• Maintain Optical license as required by the state.
• Optical sales experience; supervising experience is preferred.
• Proven ability to lead, coach, and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Exceptional customer service skills.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.
• ABO and NCLE Certified.
• Must have open availability.

Responsibilities

• Drive, monitor, and achieve profit, sales, and performance goals according to National Vision standards.
• Monitor retail operating costs, budgets, and resources.
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies.
• Identify areas of opportunity and create action plans for improvement.
• Convey a commitment to outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met.
• Oversee effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards.
• Supervise and motivate Opticians and CL Sales associates, ensuring timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining high-caliber staff.
• Lead and coach associates towards the attainment of sales and customer service goals.
• Mentor potential Apprentice Opticians as permitted by law.

Benefits

• Competitive compensation with bonus potential for every position in the store.
• Comprehensive benefits package including health and dental insurance.
• 401k retirement savings with company match.
• Flexible spending account.
• Paid personal time off.
• Paid company holidays.
• Parental leave.
• Employee eyewear discount.
• Opportunities for professional growth and long-term career fulfillment.
• Access to training programs and educational courses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees