Licensed Master Plumber

Benjamin Franklin Plumbing - Tom's River•Columbus, OH

29d

About The Position

The Licensed / Lead Plumber performs diagnostic, service, and installation of plumbing systems in residential and light commercial environments. This role requires technical expertise, excellent communication skills, and a commitment to upholding the high standards of the Benjamin Franklin Plumbing brand.

Requirements

Minimum of 5 years of verifiable plumbing experience in a residential service and maintenance operation (or as required for Master status).
Current Master Plumber License.
Knowledge of local and national plumbing codes.
Strong communication, customer service, and relationship-building skills.
Valid driver's license and a clean driving record.
Ability to pass a background check and drug screen.

Responsibilities

Perform residential and light commercial service calls, diagnosing and resolving plumbing issues in accordance with relevant codes.
Install, assemble, or repair pipes, fittings, fixtures, and drainage systems, ensuring all work meets plumbing code specifications.
Identify potential problems to prevent premature breakdowns and offer customers appropriate repair or replacement options.
Maintain accurate documentation of all service calls, time management, and parts used.
Ensure complete customer satisfaction and maintain a clean, stocked service vehicle.
Explain the value of and offer Club Memberships to clients.
Participate in all required company training classes.
Maintain a professional image at all times, adhering to company uniform and code of ethics standards.