Licensed Life and Health Insurance Agent

FullHR, Inc•Charlotte, NC

1d•Onsite

About The Position

FullHR is seeking a Licensed Life & Health Insurance Agent with strong payroll and administrative experience to join our growing team at our Charlotte office. This role blends insurance expertise with hands-on client support across benefits, payroll, and human resources administration. You will work directly with existing clients and their employees, supporting benefit programs, open enrollment, payroll coordination, and core HR functions. This is an excellent opportunity for a detail-oriented professional who enjoys client service, compliance, and helping organizations operate efficiently.

Requirements

Active Life & Health Insurance License (required)
Proven experience in HR administration, benefits administration, or payroll support
Strong knowledge of employment records, compliance, and confidentiality requirements
Excellent listening, communication, and multitasking skills
Patient, compassionate, and professional demeanor
Ability to work collaboratively while managing sensitive information with discretion
Previous experience in insurance, customer service, or other related fields
Ability to build rapport with client's employees
Excellent written and verbal communication skills
Ability to prioritize and multitask
College degree in Benefits, Human Resources, Business Administration or a related field required
A minimum of two years of experience in Human Resources or Administration
Strong ability to multitask and remain calm in emergencies
Superb conflict resolution skills
Ability to display integrity, professionalism, and confidentiality at all times
Strong knowledge of laws and regulations
Proficient with Microsoft Office Suite or related software
Proficient in HRIS and talent management systems
Proficient in Microsoft Excel and the auditing process

Nice To Haves

Previous experience in Human Resources, recruiting, or other related fields
Strong organizational skills

Responsibilities

Service existing client accounts and communicate Life & Health insurance options to employees
Support employees during Group Open Enrollment and ongoing benefits administration
Resolve client inquiries and concerns professionally and promptly
Maintain strict confidentiality and HIPAA compliance at all times
Assist employees with benefit programs, leave requests, and eligibility questions
Coordinate closely with the HR team during annual Open Enrollment
Support employee relations activities, including disciplinary discussions, investigations, and terminations
Guide leadership on sensitive or complex employee matters and escalate when appropriate
Implement and reinforce company culture, values, and policies
Assist with new hire onboarding, including E-Verify, background checks, and documentation
Set up and maintain employee records within payroll systems and the FullHR e-Navigator HRIS platform
Compile, update, and audit personnel records (earnings, time & attendance, absences, status changes, terminations)
Prepare reports and provide authorized employment data in compliance with federal and state regulations
Secure all client and employee records to ensure mandated confidentiality
Screen, recruit, interview, onboard, and train new employees
Coordinate employee recognition and engagement initiatives
Accurately maintain employee files and required documentation
Provide management with requested reports and records