Licensed Integrated BH Program Manager

Asian Americans for Community Involvement • San Jose, CA

84d • $98,000 - $140,000 • Hybrid

About The Position

Under the Direction of the Health Center Director, this position oversees the day-to-day activities of the IBH Program. Responsibilities include coordination of client care and monitoring of quality and productivity standards to ensure delivery of services that meet client needs. This position also provides direct behavioral health services in a clinic setting to IBH clients. The IBH program manager collaborates with AACI programs to ensure an integrated program delivery approach.

Requirements

• Licensed LCSW or Licensed Psychologist in the state of California.
• Master's level degree in social work or psychology.
• Four years or more of post-license clinical experience in Integrated Behavioral Health, Specialty Mental Health, and/or Brief Therapy Models.
• One year or more of supervisory and managerial experience.
• Ability to perform the duties described above.
• Ability to lead, direct and manage clinical staff.
• Knowledge of DSM-V criteria for diagnosing behavioral health illnesses.
• Knowledge of laws and ethical standards pertaining to clinical care.
• Experience with electronic health records.
• Oral and written fluency in English required.

Nice To Haves

• Knowledge of Improving Mood Promoting Access to Collaborative Treatment (IMPACT) Model of Care and Managed Care Models preferred.
• Bilingual skills in a second language (particularly Spanish, Mandarin, Vietnamese) desired but not required.

Responsibilities

• Oversee contract fulfillment and monitor progress on quality and care metrics and deliverables.
• Conduct monthly chart audits to ensure proper documentation and standard of care and in coordination with staff and Q/I team.
• Prepare timely and accurate reports per contract requirements.
• Supervise and evaluate the performance of the staff to ensure capacity and appropriate case assignment.
• Monitor and evaluate outcome data and reviews information to identify strengths and address areas of improvement.
• Provide education and outreach to the community about the relationship between medical and psychological systems, and services offered by the IBH.
• Represent IBH Program and AACI with funders, program monitors, at association meetings, and conferences.
• Provide and participate in clinical supervision, consultations, and trainings.
• Liaise with AACI management and staff to inform potential strategic and programmatic ideas and direction.
• Assist with grant writing and reporting as necessary for programmatic operations.
• Provide culturally sensitive, client centered individual/group/family counseling and rehabilitation services.
• Develop culturally relevant assessment and treatment plans.
• Document and maintain clinical records per appropriate standards and regulations.
• Facilitate integrated care with AACI programs through brief consultations and ongoing communication to coordinate care.
• Participate in clinical quality improvement processes including peer reviews, data collection, health outcomes reporting, clinical audits, program evaluation.
• Complete and maintain LPS 5150 Authorization certification and provide officer of the day support.
• Complete other duties and related projects as assigned.

Benefits

• No travel required: Outpatient in-office and via Zoom.
• Flexibility: Hybrid remote work (2 days remote/3 days onsite) with a company laptop.
• Signing Bonus: A warm welcome to our team!
• Generous Paid Time Off: 12 Paid Holidays, including a Floating Holiday, Paid Vacation, and Sick Time.
• Comprehensive Benefit Plan: Choose from four Health Plan Options, with 95% of premiums covered.
• Retirement Benefits: 403(b) Retirement Plan with a match.
• Investing in Your Future: Eligibility for the State Loan Forgiveness Program and the HRSA Loan Repayment Program.
• Wellness: Free access to Headspace mindfulness app.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Master's degree
• Number of Employees: 101-250 employees