Licensed Hearing Instrument Specialist (2854)
About The Position
At Andwell, you don’t just work here — you belong. Being part of the Andwell Health Partners team means joining a community of people with purpose. Together, we enhance the quality of life for those we serve by providing innovative and compassionate care in the comfort of their homes and communities. Make an impact by supporting individuals with developmental and intellectual disabilities. Lead and mentor a dedicated team of paraprofessional staff. Enjoy a flexible, community-based work environment. Comprehensive benefits that support life outside of work. Stability – an employer of choice for 50 years. Centralized HR, IT, education, and employee experience teams for better support.
Requirements
- Current State of Maine license as a Hearing Aid Dealer and Fitter in good standing
- Completion of a State-approved training program; associate degree or higher preferred
- 2+ years of experience in hearing aid dispensing, fitting, and patient care preferred
- Strong clinical skills in audiometric testing, hearing aid selection, fitting, and programming
- Ability to educate and counsel patients effectively, setting clear and realistic expectations
- Proficiency in troubleshooting and maintaining hearing devices and related technology
- Knowledge of hearing healthcare, HIPAA, and infection control standards
- Experience with hearing aid software and electronic medical records preferred
- Strong communication, organizational, and relationship-building skills
- Customer service and sales experience, including discussing product options and follow-up care
Responsibilities
- Conduct hearing screenings and audiometric evaluations, interpreting results to recommend personalized hearing solutions
- Fit, program, and adjust hearing aids and assistive devices to meet individual patient needs
- Educate and counsel patients and families on hearing loss, device use, care, and expectations
- Troubleshoot, maintain, and perform minor repairs on hearing devices to ensure optimal performance
- Provide high-quality, patient-centered service and build strong relationships with patients and caregivers
- Maintain accurate clinical documentation and ensure compliance with all regulatory and organizational standards
- Collaborate with audiologists, physicians, and care teams to support coordinated patient care
- Manage inventory and support ongoing patient success through follow-up care and device optimization
- Maintain a safe, clean clinical environment and stay current with advancements in hearing healthcare
Benefits
- Flexible and comprehensive health insurance plans
- Education reimbursement
- Paid time off
- Opportunities for internal promotion and professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
