Licensed Health Insurance Agent

Lyric National • Lincolnwood, IL

11d • Onsite

About The Position

Lyric National Inc. provides skilled nursing facilities and other long-term care facilities with a concierge platform for in-facility healthcare services funded through a supplemental accident and sickness policy (Enhanced Plan). Our program enables residents to access robust medical services-often beyond what traditional Medicaid structures provide-while helping facilities maximize healthcare options for patient care.
We are committed to improving healthcare access and financial sustainability for long-term care providers through innovative insurance solutions.
Your Role
We are seeking In-Facility Health Insurance Agents to work onsite at partner healthcare facilities. In this role, you will educate residents and caregivers/ family members about health insurance options, assist with enrollment, and ensure compliance with company and regulatory standards. You'll be a trusted resource for residents and families, helping them navigate coverage options and access essential care.
This is a client-facing position that requires strong communication skills, attention to detail, and a passion for helping people understand their insurance benefits.

Requirements

• High school diploma or equivalent (Associate or Bachelor's degree preferred).
• Active state Health & Life Insurance License (or ability to obtain – company will cover licensing costs).
• 5+ years of experience in health insurance sales, enrollment, or customer service.
• Strong interpersonal and communication skills with a customer-first mindset.
• Ability to work independently in a fast-paced, onsite environment.
• Proficiency in Microsoft Office and Salesforce
• This is a field based position, ability to travel up to 75% is required

Nice To Haves

• Familiarity with Medicare/Medicaid, supplemental insurance products, and long-term care coverage.
• Experience in healthcare facilities or senior care environments.
• Knowledge of HIPAA compliance and insurance fraud prevention.

Responsibilities

• Engage with residents and family members to explain health insurance plans and benefits.
• Assist with enrollment applications and verify eligibility.
• Provide guidance on coverage options and answer questions clearly and accurately.
• Maintain accurate records and submit required documentation promptly.
• Ensure compliance with HIPAA, state regulations, and company policies.
• Collaborate with facility staff and internal teams to support client needs.
• Deliver exceptional customer service and build positive relationships with residents and families.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED