Licensed Esthetician Team Lead

Hand & Stone•Delray Beach, FL

33d•$40,000 - $60,000

About The Position

Hand & Stone Massage and Facial Spa is a nationally recognized, membership-based spa brand specializing in massage, facials, and hair removal, with over 600 locations across the U.S. and Canada. At our locally owned Delray Beach location, you’ll focus on what you do best—delivering exceptional skincare results—while working in a supportive, inclusive, and team-oriented environment. We are seeking a full-time Licensed Esthetician Team Lead who is passionate about skincare, guest experience, and team development. This role combines hands-on service delivery with leadership responsibilities, supporting estheticians in achieving individual and team goals while upholding Hand & Stone brand standards. Position Overview The Esthetician Team Lead is a working leader who provides top-level services while mentoring, supporting, and motivating the esthetics team. You will act as a resource for clinical excellence, product knowledge, and service consistency, partnering with spa management to drive performance, education, and guest satisfaction.

Requirements

Current Florida Esthetician License
Proven strong retail and in-room upgrade performance
Leadership mindset with the ability to coach and support peers
Knowledge of facial services, advanced skincare treatments, and product lines
Active professional liability insurance
Excellent communication, professionalism, and guest-service skills

Responsibilities

Deliver exceptional facial and skincare services to members and guests
Design and recommend personalized, progressive treatment plans aligned with client goals
Educate guests on home care, retail products, and service enhancements
Consistently meet or exceed service and retail performance expectations
Serve as a lead resource for estheticians regarding services, protocols, and product knowledge
Support onboarding, coaching, and ongoing skill development of the esthetics team
Lead by example in professionalism, service quality, and guest experience
Partner with management to reinforce standards, policies, and performance expectations
Encourage team engagement, accountability, and a positive spa culture
Participate in and assist with hands-on training, workshops, and webinars
Support education initiatives, including new services, devices, and retail launches
Assist in tracking team progress toward sales, upgrade, and membership goals
Help maintain cleanliness, organization, and professionalism of treatment rooms and common areas
Ensure adherence to state regulations, safety standards, and brand protocols
Promote memberships, referrals, and guest retention initiatives