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As a Licensed Customer Service Professional at Schwab, you will play a crucial role in providing exceptional service to participants of employer-sponsored retirement plans. This position emphasizes the importance of building trust and offering tailored solutions to clients, with a focus on long-term investing options. You will receive comprehensive training to become a subject matter expert in retirement products and services, enabling you to make a significant impact on clients' financial futures. The role offers a collaborative and growth-oriented environment, with opportunities for bonuses and incentives.