Licensed Behavioral Health Program Supervisor - Diagnostic Evaluation Treatment Program (DETP)

About the position

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity. Nexus-Woodbourne Family Healing is seeking a Licensed Behavioral Health Program Supervisor with specialized experience in working with adolescents ages 12-18 that identify as female, who have been victims of sex trafficking, sexual exploitation, various traumas, and exhibit high risk behaviors. The Clinical Program Manager is required to work ON-SITE. This is NOT a HYBRID or REMOTE role. Work Schedule is Monday - Friday - 9am - 5pm.

Responsibilities

• Develops, implements, and maintains operational and clinical policies, procedures and systems.
• Fosters a trauma-informed care environment.
• Advances daily decisions, problem-solves, and provides hands-on direction of all staff.
• Guides assigned staff in working toward and achieving the agency's goals and objectives.
• Continuously monitors client treatment and proactively implements improvements and enhancements as warranted.
• Collaborates with agency leadership in evaluating long-term strategic changes that support the clinical process.
• In collaboration with CQI (Quality), assesses and interprets service and performance data; identifies client and service trends, risk, outcomes, and compliance opportunities.
• Maintains accountability and oversight of clinical processes, team performance, and service outcomes; may provide direct, individual, family, and group therapies to clients when applicable.
• Facilitates the engagement, collaboration, questions and concerns of client and families.
• Participates in the evaluation of prospective clients; ensures staff readiness and understanding of service area expectations.
• Oversees the development and implementation of service and treatment plans.
• Ensures client assessments are conducted, per established standards and guidelines.
• Ensures reports and records documentation are produced accurately and maintained in a consistent, timely, confidential, and professional manner.
• Actively participates in the interviewing and hiring process; orients, mentors, trains, and develops staff with organizational and licensing guidelines.
• Monitors and facilitates the development of staff skills regarding service and treatment plans and the preparation and maintenance of client documentation.
• Provides performance feedback to staff on an ongoing basis and conducts formal, performance evaluations.
• Models, supports, and provides mentorship on the Nexus philosophy and treatment modalities.
• Consults with Human Resources regarding employee corrective action or performance improvement opportunities.
• Ensures confidentiality regarding client background and treatment.
• Adheres to and monitors compliance with safety and health codes and procedures for staff, clients, and the facility.
• Regularly conducts inspections of service areas and reviews the client records.
• Demonstrates acceptance and respectfulness of clients and coworkers toward diversity including gender, race, age, culture, ethnicity, class, religion, sexual preference, disability, and gender identity.

Requirements

• Master's degree in Social Services, Social Work, Clinical Counseling, Psychology, or clinically related field.
• Valid Maryland LCPC, LCSW, or LCSW-C licensure.
• Must have at least two (2) years of experience providing similar services and/or working with this population.
• Valid driver's license required. Must meet state regulating agency and Nexus Home Office driving requirements.

Nice-to-haves

• 5+ years of experience in adolescent, adult, and family-based behavioral counseling and/or residential experience preferred.
• 2+ years supervisory experience preferred.

Benefits

• Four weeks paid time off (PTO) in the first year of employment.
• Eight paid floating holidays.
• Multiple options for health insurance coverage.
• No-cost life insurance.
• Short/long-term disability insurance.
• 401k match.
• NEW - Talkspace Therapy Benefit for the whole family.
• NEW - Hinge Health Benefit for the whole family.
• NEW - Carrot Fertility Benefit.
• Tuition assistance and training opportunities.
• Advancement pathways and internal promotion.
• Clinical Professional Development.
• Company sponsored Clinical license renewal expense.
• Company sponsored continuing education training.
• Receive professional training.
• Maintain membership with a professional association.