Licensed Agent

Futurity First Insurance Group • North Charleston, SC

261d • $19 - $23

About The Position

Responsible for providing a wide variety of support services to promote the company's product portfolio via the telephone and internet to support and to increase company revenue and profit.

Requirements

• High School Diploma or GED Required.
• Bachelor's Degree in marketing or related field, or equivalent combination of education and experience.
• Three (3) or more years general insurance industry or related field experience.
• Active Life and Health Insurance license in resident state.

Nice To Haves

• Working knowledge of insurance services industries and specific current knowledge of product lines assigned to the sales associate.
• Knowledge of the general industry procedures, practices and terminology.
• Skill in working effectively with inbound and outbound callers/customers.
• Skill in negotiating and problem solving to resolve internal and external conflicts.
• Skill in the use of office equipment including computer, fax, printer, telephone system, etc.
• Skill in the use of time management and organization skills.
• Skill in maintaining effective working relationships with all customers, employees and the general public.
• Skill in project management.
• Proficient computer skills (Microsoft/Word, Excel, PowerPoint, Adobe Acrobat, MS Outlook software preferred).
• Ability to communicate effectively, both orally and in writing, in a constructive manner.
• Ability to approach and communicate with a wide range of personalities in a professional and courteous manner.
• Ability to be patient under frustrating circumstances and demonstrate controlled emotional affect in difficult situations.
• Ability to engage in effective interpersonal interaction, verbal communication and written communication.
• Ability to persuade.
• Ability to run quotes for products.
• Ability to maintain a high level of organization and attention to detail while remaining flexible and responsive when faced with multiple urgent requests.
• Ability to maintain all company policies, including all confidentiality and safety policies.
• Ability to actively contribute to team effort.
• Ability to work independently, exercise independent judgment, make and execute decisions.
• Ability to be a self-starter, motivated and accomplish goals and tasks within a given time frame.

Responsibilities

• Promote the company's product portfolio and provide service assistance to consumers.
• Respond to consumer inquiries through calls both inbound and outbound as well as internet inquiries.
• Deliver prepared sales scripts to educate, inform and provide solutions to potential customers.
• Describe solutions for individual sales situations.
• Communicate with consumers regularly regarding product information, rate changes and key benefits.
• Monitor compliance with program reporting rules and sales requirements.
• Update and maintain proprietary Lead Advantage System in accordance with policies and procedures.
• Document each and every consumer contact with detailed notes.
• Work collaboratively with fellow staff to advance the values and mission of the organization and Senior Market Sales by serving on relevant internal and external committees.
• Assist with special projects/assignments as requested by members of management.
• Perform all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.
• Perform other duties as assigned.

What This Job Offers

• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED