The Longmeadow Storrs Library is seeking a FT Library Assistant: 36.25 hours per week. Position is responsible for managing circulation processes and duties, patron services, and technical services and support.
Manage circulation processes and duties
Provide patron services
Offer technical services and support
Knowledge of relevant Massachusetts General Laws related to essential functions
Knowledge of Library practices and procedures
Knowledge of various technological devices and software
Ability to multi-task and maintain a high level of organizational skill while producing detailed work
Ability to communicate effectively both orally and in writing
Ability to maintain good public relations and to maintain effective collaborative working relationships with Town departments, department heads, fellow employees, officials and the general public
Ability to respond in a courteous and professional manner
Ability to meet deadlines
Ability to work independently
Ability to train and support staff
Ability to be highly self-motivated, energetic, creative, and flexible with the ability to prioritize
Ability to discern patrons needs and communicate clearly when answering questions and providing information
Ability to troubleshoot any and all computer issues that may arise
Ability to learn new software as needed
Strong communication skills, problem-solving skills and customer service skills
Post high school degree preferred
3 to 5 years of related experience or any equivalent combination of education, training, certification, and experience