Library Technician 1 - University Libraries

Nevada System of Higher Education • Reno, NV

1d

About The Position

The University of Nevada, Reno invites applications for a Library Technician 1 within University Libraries. This position is part of the Libraries’ Research and Instructional Services (RIS) department and plays a key role in supporting research assistance and instructional initiatives. The Library Technician 1 will help oversee and staff the department’s research help services, providing support to students, faculty, and staff through multiple channels, including chat, email, phone, and in-person consultations. Additional responsibilities include developing and maintaining departmental documentation and public-facing resources such as instructional webpages and learning modules; hiring and supervising Peer Research Consultant (PRC) student employees; compiling and reporting research service statistics; and providing general administrative support to the RIS department. This role offers an opportunity to contribute to student success and enhance access to research support services across the University.

Requirements

• Graduation from high school or equivalent education and two (2) years of customer service experience in a library or other cultural heritage institution; OR One (1) year of experience as a Library Assistant III in Nevada State service; OR An equivalent combination of education and experience as described above.

Nice To Haves

• Library reference or customer service experience
• Experience with Microsoft Office, Springshare LibApps, and learning management systems such as Canvas
• Good written and oral communication skills
• Familiarity with accessibility guidelines
• Supervisory experience
• The ability to work independently and manage multiple projects
• Openness to learning new technologies and tools

Responsibilities

• Oversee and staff the department’s research help services, providing support to students, faculty, and staff through multiple channels, including chat, email, phone, and in-person consultations.
• Developing and maintaining departmental documentation and public-facing resources such as instructional webpages and learning modules
• Hiring and supervising Peer Research Consultant (PRC) student employees
• Compiling and reporting research service statistics
• Providing general administrative support to the RIS department

Benefits

• Health insurance options including dental and vision - Health Insurance
• Life insurance, generous annual and sick leave - Classified Benefits
• E. L. Wiegand Fitness Center offers annual or semester memberships and spouse/domestic partner membership options. E.L. Wiegand Fitness Center
• Mountain EAP supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues.
• Several Diversity Committees and Affinity Groups focusing on campus-wide diversity initiatives to ensure we are working to create a diverse and welcoming campus climate. Diversity Groups
• Staff Employees’ Council (SEC) represents all Classified employees. SEC holds monthly meetings to provide a forum for employees to participate. SEC
• Classified Staff Grants-In-Aid Benefit
• Classified Employee Family Opportunity Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED