LIBRARY SYSTEMS AND APPLICATIONS SUPPORT SPECIALIST (REMOTE)

University of DenverDenver, CO
100d$25 - $35Onsite

About The Position

The University of Denver Libraries, comprised of the Main Library at the Anderson Academic Commons, a remote storage facility called the Hampden Center, and the Bonfils Stanton Music Library in the Newman Center, is a highly collaborative organization that serves a diverse population, ranging from our students, staff, and faculty to public and other academic patrons from the surrounding region. The Anderson Academic Commons is the campus centerpiece for collaborative teaching, learning, and engagement. The University of Denver Libraries are central to discovery and creative interaction among students and faculty, and provide collections, services, personnel, and systems that support the teaching and research programs of the University. The institution is dedicated to the goal of building a culturally diverse and inclusive faculty and staff committed to teaching and working in a multicultural environment. This part-time (20 hours/week), non-benefited position reports to the Digital Initiatives Librarian and provides essential support for the library's core technology infrastructure, with a focus on integrated library system (ILS) administration, user authentication, light development troubleshooting, and library website maintenance. This position will also assist with quality assurance for homegrown applications and serve as backup support for the library's application development team. This is a fully remote position.

Requirements

  • High School Diploma or GED
  • Combination of education and experience in a systems development environment equal to two years of web development.

Nice To Haves

  • Bachelor's Degree in Computer science, Information Science or a related technical field.
  • Experience with library systems and tools such as Alma, Primo VE, LibGuides, and their integrations with other platforms and services.
  • Familiarity with Drupal, including content updates, module configuration, and site maintenance.
  • Basic scripting or development skills (e.g., HTML, CSS, JavaScript, Python, or PHP).

Responsibilities

  • Provide technical and administrative support for the library's ILS and user authentication systems, including troubleshooting configurations and integration issues.
  • Serve as a backup resource for the library's developers. Assist in diagnosing issues and filling in on projects when additional support is needed.
  • Support library website maintenance projects in collaboration with the DUX Librarian; assist with light design updates, basic interface adjustments, and content auditing.
  • Conduct usability testing and functional audits of homegrown library applications to identify bugs, inconsistencies, or improvement opportunities.
  • Collaborate with technical and non-technical staff as needed to ensure smooth library operations.

Benefits

  • The University of Denver offers some benefits for non-benefited employees.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Educational Services

Education Level

High school or GED

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