Library Supervisor

City of Copperas Cove•Copperas Cove, TX

About The Position

Supervises and coordinates library operations, including circulation, interlibrary loan, and technical services, while ensuring high-quality customer service and efficient workflow. Provides leadership to library staff, supports administrative and financial functions, and assists the Director of Library with planning, policy implementation, and overall library management. Serves as Acting Director in the Director's absence.

Requirements

Bachelor's degree in library science, public administration or related field
Two (2) years working experience in a library and at least to six (6) years of total experience in positions of increasing responsibilities
Must have valid Texas driver's license or be able to obtain one by date of hire.
Knowledge of computers
Knowledge of modern office practices and procedures
Knowledge of accounting principles and practices
Knowledge of library practices, procedures and information sources
Skills to use modern office and audiovisual equipment including, but not limited to computer, scanner, digital projector, and, copier.
Ability to understand the organization of library materials including use of the Dewey Decimal System
Ability to deal with patrons from a wide variety of ethnic, social and economic backgrounds, including managing encounters with irate or upset individuals
Ability to respond effectively to the most sensitive inquiries or complaints
Ability to make effective presentations or write reports describing library activities to top management, public groups, and/or elected officials.
Ability to effectively meet and deal with the public
Ability to communicate effectively verbally and in writing
Ability to handle stressful situations
Ability to understand and follow instructions.

Nice To Haves

supervisory experience is highly desirable
Any equivalent combination of education and experience.

Responsibilities

Supervises, trains, schedules, and evaluates library staff and volunteers
Performs administrative duties including purchasing, invoices, and accounts payable
Coordinates interlibrary loan activities, including submitting requests, processing materials, and maintaining relationships with partner libraries.
Promotes library services and resources by educating patrons on available materials, databases, and technology.
Provides direct customer service by assisting patrons with library materials, technology, accounts, and research inquiries; resolves complex or escalated complaints.
Assists in planning and implementing library programs, services, and community outreach initiatives.
Maintains knowledge of library systems, including cataloging, circulation software, and online resources; provides basic troubleshooting and staff training.
Assumes responsibility for routine work performed in all areas of the library in the Director's absence. These areas include administration, acquisitions, cataloging, circulation, reference, and periodicals.
Ability to perform related duties and responsibilities as required.
Regular and timely attendance is an essential job function.