Library Student Assistant

Penn State UniversityUpper Burrell Township, PA
113d

About The Position

Penn State New Kensington is seeking New Kensington student workers to staff the library information desk. Duties include assisting library patrons with checking out and returning library materials, checking out course reserves and media equipment, answering the phone, helping troubleshoot technology problems, shelving books and other materials, and other duties as assigned. Provide basic research assistance to library patrons by helping them search the library's online catalog. Refer any advanced research and citation questions to librarians. Candidates must possess excellent customer service and strong communication skills, high levels of reliability and flexibility, and be self-motivated. This position is on a semester basis. To be considered for this position, applicants must submit an online application, including cover letter and resume.

Requirements

  • Excellent customer service skills
  • Strong communication skills
  • High levels of reliability and flexibility
  • Self-motivated

Responsibilities

  • Assist library patrons with checking out and returning library materials
  • Check out course reserves and media equipment
  • Answer the phone and help troubleshoot technology problems
  • Shelve books and other materials
  • Provide basic research assistance to library patrons
  • Help patrons search the library's online catalog
  • Refer advanced research and citation questions to librarians
  • Perform other duties as assigned
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