Library Specialist (Late Night Guest Services)

University of Texas at Arlington • Arlington, TX

376d • $36,000

About The Position

The Library Specialist for Late Night Guest Services provides leadership for extraordinary customer service experiences within a dynamic, high-volume environment by assisting with late-night operations, including student employee supervision, direct customer service and general services for the Guest Services division of the Community Engagement department within UTA Libraries. UTA Libraries has various locations across campus. This position will be eligible for the full differential pay.

Requirements

• High School graduation or GED.
• Two (2) years customer service experience.

Nice To Haves

• Bachelor's degree.
• One (1) year of experience working in an academic library or related environment.
• One (1) year of experience of supervision, leadership, and/or mentoring.
• Preference for working non-traditional hours.
• Comfort and experience with creative and emerging technologies and learning how to use, and teach others how to use, them.

Responsibilities

• Engages in a team-based leadership model to manage circulation processes and the Libraries' general service areas which include the first floor, second floor, West Campus Library and Science and Engineering Library.
• Serves on a team of service point managers, providing coaching, mentoring, supervision and training for service experience student employees.
• Highlights and connects students, faculty, and staff with Libraries' services, resources, and partnerships that meet their needs.
• Actively participates on Libraries and University committees and teams, and performs other duties as assigned.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED